We would like to ask you some quick questions about your experience of using our online service today. This will help us to understand what is working well and how we could improve things in the future.
The survey will take no more than a few minutes to complete.

About your experience

Q1 How would you rate your experience of paying for Business Rates today?
Q1a
Q2 How easy was it for you to pay for Business Rates today?
Q2a
Q3 Was the information about Business Rates easy to understand?
Q3a
Q4

The Medway Council Website

Q5 Roughly how often do you use the Medway Council website?
Q6 Do you trust the information on the Medway Council website?
Q7

About you

We collect this information to help us better understand the communities that we serve so that services and policies can be delivered to meet the needs of everybody. Please feel free to leave questions that you do not wish to answer. All of the information gathered in this questionnaire is confidential.

Q8 Are you? (Please tick the appropriate box)
 
 
Q9 How old are you? (Please tick the appropriate box)
 
 
 
 
 
 
Q10 Do you have any long-standing health problem or disability? Long-standing means anything that has lasted, or is expected to last, at least 12 months. (Please tick the appropriate box):
 
 
Q11 If yes, what is the nature of your health problem or disability? (Please tick all that apply):
 
 
 
 
 
 
 
Q12 What is your ethnic group? (Please tick the appropriate box):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Join our customer panel

We're making improvements to the medway.gov.uk website and would like to know what you think. If you'd like to give your views, please provide your email address below. We won't use your email address for any other purpose.

Q13

Thank you for taking the time to complete this questionnaire
Please press the 'Submit' button to finish

 
   
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