Medway Libraries

eBook and eAudiobook user survey

We would like to know about your experience of our eBook and eAudiobook service. This survey should take about 10 minutes to complete and is anonymous.  The survey period will run from April 2015 to March 2016
The information collected will be used to inform our eBook and eAudiobook Services, it may be shared with other Medway Council Services to inform their practices.  Medway Council will hold digital copies of the survey you provide to us for a period of 3 years after the date it is submitted, upon this time the copy of the survey will be destroyed.
The demographic information you provide will be combined with those of all the other respondents to identify trends in responses and will be used to make sure the panel make-up is similar to Medway as a whole.  Further information about Medway's Fair Processing Notice can be found online at: www.medway.gov.uk/privacynotice
1. Do you download eBooks from the library? (please tick one box only)
 
 
2.
3. Which device do you read library eBooks on? (please tick all that apply)
 
 
 
 
 
 
 
 
 
   
 
4. Please give your reason/reasons for downloading eBooks.  (please tick all that apply)
 
 
 
 
5. Please say if you agree or disagree with the following statements about the choice of eBooks available for download: (please tick one box only for each statement)
 
  I found the genre of book I was looking for
  There is a wide selection of genres available
  There is a wide selection of authors available
  There are enough titles available for download
6. Do you download eAudiobooks from the library? (please tick one box only)
 
 
7.
8. Which device do you listen to library eAudiobooks on?  (please tick all that apply)
 
 
 
 
 
   
 
 
   
 
9. Please give your reason/reasons for downloading eAudiobooks.  (please tick all that apply)
 
 
 
 
 
10. Please say if you agree or disagree with the following statements about the choice of eAudiobooks available for download: (please tick one box only for each statement)
   
  I found the genre of book I was looking for  
  There is a wide selection of genres available  
  There is a wide selection of authors available  
  There are enough titles available for download  
11. How often do you read/listen to eBooks/eAudiobooks? (please tick one box only)
   
12. Please say if you agree or disagree with the following statements: (please tick one box only for each statement)
 
  Since borrowing eBooks from the library I now read more
  Since borrowing eAudiobooks from the library I now listen to more books
  I like to read/listen to books for pleasure
  I like to read/listen to books to learn new things
13. Please tell us about your reading habits, Do you? (please tick all that apply)
 
 
 
 
14. Which do you download the most? (please tick one box only)
 
 
15. Did you join Medway Libraries for the main purpose of downloading eBooks and/or eAudiobooks?
(please tick one box only)
 
 
16. If a member of staff from Medway Libraries helped you set up your device for borrowing eBooks/eAudiobooks, were they helpful? (please tick one box only)
 
 
17. Have you ever had any problems downloading the following? (please tick one box only for each statement)
   
  Overdrive Media app  
  eBooks from Medway Libraries  
  eAudiobooks from Medway Libraries  
 
18. Are you aware of the following digital services that we also provide? (Please tick those that you are aware of)
 
 
 
 
19. Would you be interested in electronic copies of current newspapers and magazines, if we could provide this service in the future? (please tick one box only)
 
 
20. Do you follow us on: (please tick one box only for each statement)
   
  Facebook  
  Twitter  
21. Do you borrow books from your local library? (please tick one box only)
 
 
23.
22.

About You

Medway is committed to consulting with all its residents and so, to ensure that all groups within the community have the opportunity to participate in this consultation, we would appreciate it if you could provide us with the following information.  The information provided will remain private and confidential and will not be used for any other purpose.  You are under no obligation to provide the following information and it will not affect your input if you choose not to.

  Gender: Are you? (Please tick the appropriate box)
 
 
 
  Age: How old are you? (Please tick the appropriate box)
 
 
 
 
 
 
 
 
  Disability: Do you have any long-standing health problem or disability? Long-standing means anything that has lasted, or is expected to last, at least 12 months. (Please tick the appropriate box)
 
 
 
  If yes, what is the nature of your health problem or disability? (Please tick the appropriate box)
 
 
 
 
 
   
 
  Ethnicity What is your ethnic group? (Please tick the appropriate box)

White
 
 
 
 
  Mixed
 
 
 
 
  Black/Black British
 
 
 
 
  Asian/ Asian British
 
 
 
 
 
 
  Other
 
 
 
 
  What is your current working status? (Please tick one box only)
 
 
 
 
 
 

Thank you for completing this survey

 

  Abandon survey and start a new one