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Trading standards

What we do

Medway Trading Standards aims to make Kent a better place to live and do business.

We enforce legislation to protect consumers and make sure that businesses can compete fairly. We provide

  • support and advice for businesses
  • consumer advice

We are also responsible for:

  • taking action against businesses that deliberately or persistently break the law, particularly those engaged in door to door sales.
  • restricting access for children and young people to harmful age-restricted goods.
  • maintaining food standards and helping people to make informed, healthy choices.
  • controlling farm animal welfare and disease.

Report a problem or request advice from Medway Trading Standards Team.

Further information

Trading Standards Community Medway is a more detailed website that covers the work of the Medway Trading Standards Team. It was set up in partnership with the Trading Standards Institute to provide up-to-date news, information, consumer and business advice sheets and product recalls.


For more information contact Trading Standards by telephone: 01634 333333 or by email: consumer.protection@medway.gov.uk

Write to: Trading Standards, Medway Council, Gun Wharf , Dock Road, Chatham, Kent ME4 4TR.