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Fair Trader Scheme: information for businesses

The Medway Fair Trader Scheme is operated by Medway Trading Standards Service and helps businesses comply with the law and improve consumer protection. It operates within Medway for businesses that are based there. They can become members provided they meet the terms and conditions of the scheme. You can search the database of businesses already on the scheme

Benefits for businesses

The scheme:

  • promotes the company as a Fair Trader business with its name on the Medway Fair Trader Scheme list and on the business directory with a link to the company website;
  • offers potential for increased business, with consumers encouraged to use local traders;
  • gives independent recognition of a business by Medway Trading Standards;
  • provides a Medway Fair Trader Scheme membership certificate and logo to use for display and marketing;
  • offers pre-entry vetting to make sure a business meets the scheme’s high standards.

Medway Fair Trader Scheme members will be able to establish a relationship with the Trading Standards Service based on co-operation rather than enforcement. All member businesses will have a named contact in Trading Standards and can obtain information on consumer civil law and legislation enforced by the Service. In addition, Trading Standards will assist members with staff training where resources permit.

This scheme is a positive move to improve the way in which traders deal with customers. By becoming a Medway Fair Trader you will be able to show your customers that you have been accredited by Medway Trading Standards. The scheme aims to give consumers peace of mind when choosing a business by providing a list of reputable companies which they can use.

How to join

Apply to join the Medway Fair Trader Scheme

Membership feesMedway Fair Trader Scheme logo

The fee for membership of the Fair Trader scheme is based on the turnover of the business at the same threshold as VAT. The membership fee for a small, non VAT registered, businesses is £125 + VAT. Larger, VAT registered businesses are charged at £200 + VAT.

From the 1 April 2014 there will be a non-refundable charge of £83.34 + VAT which is payable at the time of application to cover the costs of the various background checks and audit process. This amount will be deducted from your first years membership fee if you are successful in gaining accreditation.
These fees are subject to periodic review.
For more information contact us by telephone: 01634 333333 or by email: fairtrader@medway.gov.uk

Write to: Trading Standards, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR