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Approval procedure

An application for approval must be made with the appropriate application pack (pdf 536KB). To use this file you will need Adobe Acrobat Reader. If you do not have this on your computer please use our advice page.

  • The Trading Standards Service will acknowledge membership application requests within seven working days of receipt.
  • Assessments of applicants will in most cases involve an inspection of the business premises, procedures, documents and products.
  • Any business that does not meet the terms and conditions of the scheme may not be eligible to join it, unless the business is willing to make changes to meet criteria within an agreed period. 

To assess the applicant's suitability to join the scheme, the service may:Medway Fair Trader Scheme logo

  • require the production of customer details to seek references for the business; 
  • carry out criminal record and/or County Court judgement checks;
  • consult with the Trading Standards database to check against any previous consumers' complaints about a business.

 

For more information contact us by telephone: 01634 333555 or by email: fairtrader@medway.gov.uk

Write to: Trading Standards, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

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