Go to navigation

Hackney Carriage and private hire drivers

Before granting a licence, the council must be satisfied that the applicant is a fit and proper person to hold such a licence.

Application Process - Stage 1

For an application pack, please contact the council's Licensing Unit. The pack will contain all the relevant information and forms required. Please read the information and forms carefully before you start to complete them. The application process cannot be done electronically due to an increased risk of fraud, especially identity theft.

Your application and relevant documentation must be sent by post to the address below with a payment of £25 (this is an application fee and is non-refundable).

There are no facilities for submitting applications in person, so you should send your application and original identification by Royal Mail Recorded Delivery. The Licensing Unit will ensure these are returned to you in the same way.

Applicants must have a satisfactory command of English and undergo the following checks:

Statutory declaration

A statutory declaration must be signed in front of a solicitor or commissioner for oaths (there will be a fee to be paid directly to the solicitor or commissioner)

Criminal Records Bureau (CRB) check

There are two levels of disclosure: Enhanced and Standard. The Police Act 1997 sets out a list of employments and positions subject to an Enhanced CRB check. The position of Hackney Carriage and Private Hire Driver is not on this list.  Additionally, Hackney Carriage and Private Hire Drivers are not a specified position in the Safeguarding Vulnerable Groups Act 2006 and as it is not deemed to be a regulated activity if a child/vulnerable adult hires a taxi in the street or by telephone privately, the level of check to apply for is Standard. 

However in certain circumstances some drivers will be carrying out regulated activity when transporting children or vulnerable adults to or from a regulated activity and it is organised by the providers of the regulated activity or an organisation working on their behalf, for example, a Local Authority school contract or NHS contract.  In these circumstances, an Enhanced CRB Check is required. A driver must only carry out this type of work with an Enhanced CRB Check and to undertake such work without it would be an offence and could result in legal action being taken against that individual.

Once you have determined which level of CRB you require you must pay the relevant fee to Medway Council (a £26 fee for standard level and £44 for enhanced level), subject to change by the CRB.

Driver and Vehicle Licensing Agency (DVLA) check

A Driver and Vehicle Licensing Agency (DVLA) check to show the driving endorsements history and any current points on the applicant's licence (a £5 cheque, payable to DVLA, should be sent to Medway Council who will submit the form and cheque to the DVLA on your behalf.

Group 2 medical check

A group 2 medical check with a registered general practitioner (GP) to show whether or not an applicant is fit to drive (as there are some specified medical conditions that prohibit the council from granting a licence - there will be a fee to be paid directly to the GP).

Driving Standards Agency (DSA) driving assessment

A Driving Standards Agency (DSA) driving assessment, specifically designed for applicants who have already passed their driving test and may have years of driving experience that shows whether they have a good enough standard of driving to ensure that their passengers have a safe, comfortable and enjoyable journey (fees must be paid directly to the DSA.

Applicants must provide

  • three photographs attached to the form of endorsement, taken against a light background, so that the applicant's features are distinguishable and in contrast to the background; passport-sized (45mm x 35mm) showing the applicant's full face, uncovered, without sunglasses, without a hat or other head-covering, unless the applicant wears a head-covering due to their religious beliefs (the Form of Endorsement must be completed by the person who countersigns the photographs);
  • two written and signed character references from people not related to them who have known them for five years or more;
  • a Pass Certificate from the DSA that will assess their driving and knowledge of the highway code, traffic signs and taxi driving (bookings and payment for this assessment are to be made directly to them);
  • as part of their application for a CRB check, some or all of the following original documents:
    • a full UK driving licence;
    • a passport;
    • a birth certificate;
    • a marriage certificate;
    • a P45 or P60 (or other evidence of their National Insurance number);
    • two proofs of current address, e.g. a recent utility bill or bank statement.
    Further examples of documents that the CRB accepts as proof of identity can be found on page 1 of the CRB's guidance booklet, provided in the application pack.

Applicants should read all the forms carefully before they start to complete them and make sure that they have all the required documentation before sending them off. Failure to complete these forms correctly may delay the checks being completed and/or mean that the application must be returned.

Medway Council may consider any convictions (including those spent under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975) when determining an application.

Applications are valid for one year from the date of the DSA Pass Certificate.

Knowledge test - Stage 2

Applicants must then pass the appropriate knowledge test. To pass this Knowledge Test you require a pass mark of at least 80 per cent for Section 1 and 60 per cent for Section 2. The areas covered in Medway are as follows:

  • Allhallows;
  • Borstal;
  • Brompton;
  • Chatham;
  • Cliffe;
  • Cliffe Woods;
  • Cooling;
  • Cuxton;
  • Frindsbury;
  • Gillingham;
  • Grain;
  • Halling;
  • Hempstead;
  • High Halstow;
  • Hoo;
  • Lordswood;
  • Rainham;
  • Rochester;
  • Stoke;
  • Strood;
  • Wainscott;
  • Walderslade;
  • Wayfield;
  • Wigmore.

The tests are held in February and August each year. Applications must be submitted at least one month before the test and are added to the knowledge test waiting list. Applicants will be sent a booking form for the next available test, along with a deadline date for submission of the form and fee.

Knowledge test booking forms must be completed with the £65 fee. Cheques should be made payable to Medway Council. If you fail to return this form and/or pay the fee by the deadline date, you will not be able to sit the test. The fee is non-refundable and non-transferable. Bookings are confirmed in writing.

If you fail the test, your DSA Pass Certificate will determine if you can sit the next available test. Applications are valid for one year only from the pass date of the DSA Certificate.

Further information about the knowledge test

  • Tests are kept securely, password-protected on one computer, until the day of the test.
  • Only one officer deals with the production of the document.
  • New tests are created each time.
  • There are no specimen tests for applicants to study.
  • Tests will be marked within four to five weeks of the day of the test.
  • Applicants will be notified of the result in writing.
  • The Licensing Unit does not provide results over the telephone.
  • The result will show the applicant's percentage mark for each section.
  • The Licensing Unit will not enter into any discussion of the result.
  • Test papers cannot be viewed.
  • Test papers are shredded and disposed of as confidential waste three months after the test date.

If everything is completed satisfactorily, a licence will be issued at a fee of £160 for three years, which may be adjusted pro-rata based on the date of the CRB check.

 

For more information contact Licensing Unit by telephone: Licensing Services - 01634 337107 or 337108 / Enforcement - 01634 337112 or 337106 or by email: licensing@medway.gov.uk

Write to: Licensing Unit, Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

Send this page to a friend: Send

Send a link to the Hackney Carriage and private hire drivers page to a friend

  1. Please answer the question below to ensure your form gets through safely to Medway Council. It is to verify that you are a real person and not an automated internet spam programme.