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Enforcement and monitoring

The role of Medway Council's Trading Standards Team is to ensure that businesses compete in a fair and safe manner, ensuring benefits for both consumers and legitimate traders.

Its aim is to make sure that consumers are confident and able to make informed purchase choices. The team offers free advice on all types of consumer issues to residents and businesses in Medway. Any person purchasing goods or services from a business in Medway can also use this service.

The team enforces the law in the following main areas:

Trading Standards also has an external website which operates as part of a network of websites supported by the Trading Standards Institute. The site contains a wealth of information specific to trading standards in Medway and national information, such as product recalls and guidance leaflets for businesses and consumers.


For more information contact Trading Standards by telephone: 01634 333333 or by email: consumer.protection@medway.gov.uk

Write to: Trading Standards, Medway Council, Gun Wharf , Dock Road, Chatham, Kent ME4 4TR.