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Report benefit fraud

Benefits help many people who are in need, however, many claim when they are not entitled to do so.

If you deliberately fail to report a change in your personal circumstances or are dishonest about information supporting your benefit claim, you are committing benefit fraud.

Those who commit benefit fraud:

  • steal from the taxpayer
  • deny others much-needed resources
  • damage the welfare system

Fraud Hotline - 01634 332233

You can use our hotline to report fraud in Medway. This may include:

  • People who are working but do not declare this when they claim benefit
  • People who claim as a single person but actually live with a partner
  • People who claim from an address but do not live there
  • People who claim disability benefit or use a Blue Badge when they are not declared disabled

Phone the number 01634 332233 to select the type of fraud you wish to report and you will be directed to our fraud investigations team, where you can speak to someone in confidence.

Reports can be made anonymously and information may be passed on to other organisations the council work with, such as the police or Department for Work and Pensions.

Once a report is made, we will investigate it and decide if any action needs to be taken. This could be a caution, fine or prosecution.  

The hotline is one way the council helps to reduce fraud and protect public funds.

You can also report benefit fraud online at the DWP website.