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Respite care

Anyone who undertakes a caring role for a friend or relative who is an older person, who has a learning or physical disability or suffers a mental health problem may be able to access respite care services.

A care manager will carry out this assessment. A carer should contact their allocated care manager and discuss their respite needs.

Residential respite and phased care can be provided in a residential setting to enable carers to have a break from their caring role. Medway Council has a number of units that can provide this.

Day respite can be provided to offer short periods of respite in a range of different ways:

If you do not have an allocated care manager

Use the contact details below. The staff in the Adults and Children's Services Team will record all your information and pass this to the appropriate community team, which will then contact you to arrange an assessment.

In an emergency

Normal office hours are:

  • Monday - Thursday 8.30am to 5.15pm
  • Friday 8.30am to 4.45pm

If it cannot wait until the office re-opens, you can contact a duty social worker on the 24-hour emergency contact number below.


Phone: 01634 334466

Emergency number: 0845 7626777

Email: ss.access@medway.gov.uk


Useful link

Government advice for carers: Directgov's Caring for Someone.