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Leaving Care useful contacts

Emergency contact details

Call 999
This number should only be used in an emergency. An emergency is when someone is at risk of being injured, being threatened or a crime is being committed and in progress.

The police should only be called on 999 when there is a danger to life or a risk of injury being caused imminently.

This number will take you straight to A&E and is for these injuries: 

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • persistent severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped​


Call 101
The police non-emergency number. Use for non-emergencies that still require assistance from police, ambulance or fire service. Find out more information about this service on their website.

Call 111
111 is the NHS non-emergency number. It's fast, easy and free. You will be able to speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. For more information about this service visit their website.

All of these numbers are free to call. You don't need to have credit on your phone. Even if your phone doesn't have a SIM or is locked, you will be able to call an emergency service.​


Health services

NHS Walk-in centres

For details of NHS Walk-in centres near to you visit the NHS website.


Other medical services

Doctors and Dentists: How to contact other medical services such as doctors and dentists visit NHS Choices for details of services near you.


Wellbeing and mental health services

Useful information can be found on the NHS Five Steps to Mental Wellbeing page.


Page updated 23 October 2017