Go to navigation

Anti-social behaviour

Everybody has the right to live in a clean and safe environment. Members of Medway's Community Safety Partnership work hard to make sure that this happens.

What is anti-social behaviour?

There are many types of anti-social behaviour and Medway Council has several different ways of dealing with it.

If a crime is being committed, the police should always be contacted first

You should dial 999* when:

  • life is threatened;
  • people are injured;
  • a crime is in progress;
  • offenders are nearby.

* You should only dial 999 when you need immediate help. If you use a mobile phone to dial 999, tell the operator at once where you are phoning from, so that your call can be dealt with by the local police.

You should call your local police station when:

  • there is no immediate danger to life;
  • the crime is not in progress and the offender is not nearby.

Examples of non-urgent incidents that should be reported in this way are:

  • a stolen bicycle;
  • a car that has been deliberately damaged;
  • finding stolen property;
  • a minor traffic accident.

To report a non-urgent incident in the Medway area phone 101 - the new national non-emergency number for police forces across England and Wales. These calls are charged at local rate and are answered by the Kent Police Force Communications Centre in Maidstone. You will be diverted to the person best able to respond to your call.

It is important that phone lines handling 999 calls are kept free for emergencies, such as when life is in danger or a crime is in progress. If you call 999 when the situation is not urgent, it could take longer for a person in a real emergency to get the help they need.

Only around 60 per cent of the 999 calls made each year are real emergencies needing an immediate response.

If you call 999 and the situation is not urgent, your call will be directed to your local police station.

Non-criminal anti-social behaviour

Problems such as:

  • youth nuisance
  • under-age drinking
  • graffiti
  • verbal abuse;

should be reported to the council's Community Team Co-ordinator on 01634 338131.

Problems such as:

should be reported to the Medway Community Officers on 01634 333333.

Problems such as:

should be reported to the Environmental Enforcement Team on 01634 333333.

If council or social housing tenants are behaving anti-socially, the landlord can take them to court and ask that they are evicted from their home. A tenancy agreement is a legally binding document and if the terms of the agreement are broken, landlords can apply to the courts to have tenants evicted.

Medway Community Safety Partnership logoDownload Medway Community Safety Partnership's anti-social behaviour pledge (pdf 224KB). To use this file you will need Adobe Acrobat Reader. If you do not have it on your computer, please use the advice page.

Tenants are also responsible for the behaviour of their children and any person visiting their homes. The council and social housing landlords have no wish to Community Safety Scheme accredited logoevict anyone but will take action against tenants who have no consideration for the wellbeing of the communities in which they live.

The partnership works very closely with the police to try to reduce incidents of anti-social behaviour but relies heavily on co-operation from tenants and leaseholders. If there are problems in an area, witnesses may be asked to assist it in helping to identify the people causing the problems.

It is very important that local people help the partnership to keep their community clean and safe.

 

For more information contact Community Safety Partnership by telephone: 01634 333333 / TextRelay or by email: customer.first@medway.gov.uk

Write to: Community Safety Partnership, Civic Centre, Strood, Kent ME2 4AU

Rate this page: 
Send this page to a friend: Send

Send a link to the Anti-social behaviour page to a friend

  1. Please answer the question below to ensure your form gets through safely to Medway Council. It is to verify that you are a real person and not an automated internet spam programme.