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Reminders and final notices

Reminder notices

These are sent when the council's records show that someone's council tax instalment payments have not been paid.

Final notices

These are sent when the council has already sent at least one reminder and the taxpayer has fallen behind with the instalment payments again.

What happens next

Under council tax legislation, the council needs to send only one reminder notice and one final notice in respect of a yearly council tax bill before issuing a summons for the taxpayer to appear at a magistrates' court. Taxpayers do not, therefore, receive a reminder notice for each monthly instalment that remains unpaid.

Once a final notice has been issued, the full council tax for the year becomes due and payable.

Late payments

If a taxpayer fails to pay by the dates shown on their bill but pay regularly each month, they will still received a reminder notice. This is because the computer programme for identifying cases which are to receive a reminder notice is set up to expect payments by the dates shown on the bill. If this date is inconvenient for you, it may be possible to set up an alternative payment date. Please contact the council immediately, using the details below, to arrange this.

Make sure that monthly payments are paid on time

It may be more convenient to use a different method of payment: for example you could make payments by direct debit, so that payments are made automatically each month from your bank account.

Find out how to pay your council tax.

If you can’t afford to pay the amount requested

If you have received a reminder notice, please contact the council immediately, using the details below, as it may be possible to make alternative arrangements for you to pay.

If you have received a final notice, it may be possible for you to pay by instalments by direct debit. Please contact the council for further details.

 

For more information contact us by telephone: 01634 332222 / Fax: 01634 332839 / Text Relay: 18001 01634 332222 or by email: ctax@medway.gov.uk

Write to: Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

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