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Customer First Contact Points

Customer First has much more to offer than our award-winning contact centre.Logo of Customer First

You can also visit us in one of our local contact points.

The contact points are staffed by a team of highly-trained officers who are able to deal with any enquiry, service request or complaint about a wide variety of services offered by Medway Council. Whether you have a specific enquiry or would like to find out about council services, our advisers will be pleased to help you.

The contact points are situated around Medway. Find out more about them below:

 

Photo of Rainham contact point, exteriorPhoto of Riverside One exteriorPhoto of Chatham Community Hub

Rainham Contact Point        Riverside One                             Chatham Community Hub

 

Photo of Rochester Community HubPhoto of Strood contact point exteriorPhoto of Gillingham contact point and library building exterior 

Rochester Community Hub           Strood Contact Point        Gillingham Contact Point

 

For more information contact Customer First by telephone: 01634 333333 / TextRelay 18001 01634 333333 or by email: customer.first@medway.gov.uk

Write to: Customer First, Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

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