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Use the following bookmarks to find out the latest on school closures and impact on council services as well as links to the websites of emergency services, utility companies serving the Medway area and travel and weather information:

Emergency council contacts

Call Customer Contact on 01634 333333

There is an out of hours service for emergencies, including special arrangements for social care related issues. 

Emergency Services

In an emergency always dial 999. For more information visit the following:


Service closures

Need to know if your local library or contact point will be open or closed? Visit the service closures page for the most up-to-date information. 

School closures

In situations of severe weather the Medway school closures list is updated as soon as the school notifies us of the closure. This typically happens from 7am onwards each day.

Public transport

Weather forecasts

Travel updates


If severe weather is preventing you getting to work, make sure you know your rights as an employee and know what is reasonably expected of you.



Looking for instant updates delivered to your Twitter feed or Facebook news feed?  Stay informed the easy way - follow Medway_Council on Twitter or like our Facebook emergency updates page.