Go to navigation
Applying for school transport
Where can I get an application form?
Application forms for all schemes are available from all Medway
schools with primary or secondary age pupils, at Strood, Rochester,
Chatham and Gillingham libraries, Medway Council's Student
Services Operations team at Gun Wharf and the Council Contact
Age four to 16 completing the free transport
If you believe that your child qualifies for free home to school
transport, please complete the application form as accurately
as possible and return it to the address shown. You should hear
within four weeks whether or not your child will be granted free
home to school transport.
Most bus and train companies issue tickets which include photo
cards and therefore the council will also need a photograph of your
child. When returning your completed application form, please
ensure that a passport-sized photograph is fixed to your
application form as indicated.
If you are interested in your child joining other children on a
safety-assessed walking bus route with adult
supervision or wish to discuss safer routes to school in
general please visit the contact the Safer
Journeys team directly.
Is your child starting secondary school this
Once secondary school places for Year 6 pupils are allocated in
March, the council will automatically assess every pupil for free
transport assistance. If your child qualifies, the team will send
you confirmation in writing and ask for you to provide a
passport-sized photograph of your child.
If you have not received confirmation by the end of June, it
means that your child is not eligible for transport assistance. If
you wish to appeal as
you believe that this decision is not correct or that your child’s
circumstances warrant an exception to be made, you can submit an
application enclosing a letter explaining your individual
Travel to school on the first day
At the start of September a child should use the letter stating
that they are eligible for free home to school transport or their
ticket from the previous year to travel on the first day. Tickets
should be collected from the school office on arrival that
day. If you apply for a ticket at any other time other than
September your ticket can either be sent to your home address or
can be collected by arrangement.
Applications in future years
Tickets are valid for one academic year only. If at any point
during this time your child changes address or school (including a
change of school site) you will need to notify the Student Services
Operations Team. Otherwise the ticket will be renewed without you
completing any new forms.
If you are granted free travel on the grounds of low income your
application will need to be reassessed and further proof of benefit
will need to be provided before free travel can continue the
following year. If your child is still entitled to free school
meals at this time or you have signed a declaration enabling
Student Services Operations team to verify your entitlement using
the DfE hub, then this will be carried out and your child's
free travel will be renewed automatically where eligible.
Applications for free travel other than for September must be
received four weeks before the date your child starts school. All
passes will be posted first class to your home address or can be
collected by arrangement.
Completing the 16+ travel application form
If you would like to apply for 16+ transport, please complete the application
form as accurately as possible and return it to the address shown.
Indicate clearly where transport is needed from and whether or not
you need a point-to-point or flexible bus pass. Most bus and train
companies issue tickets which include photo-cards, so the council
will also need a photograph of the young person.
When returning your completed application form, ensure that a
passport-sized photograph is attached to your application form as
indicated and the correct payment is enclosed, if applying for a
rail pass this will need to be verified by contacting the Student
Services Operations team prior to application. Please note that
applications can take up to four weeks to process. All passes will
be posted first class to your home or can be collected by
For more information contact the Student Services Operations
team on 01634 331155.