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Applying for school transport

Where can I get an application form?

Application forms for all schemes are available from all Medway schools with primary or secondary age pupils, at Strood, Rochester, Chatham and Gillingham libraries, Medway Council's Student Services Operations team at Gun Wharf and the Council Contact points.

Age four to 16 completing the free transport application form

If you believe that your child qualifies for free home to school transport, please complete the application form as accurately as possible and return it to the address shown. You should hear within four weeks whether or not your child will be granted free home to school transport.

Most bus and train companies issue tickets which include photo cards and therefore the council will also need a photograph of your child. When returning your completed application form, please ensure that a passport-sized photograph is fixed to your application form as indicated.

If you are interested in your child joining other children on a safety-assessed walking bus route with adult supervision or wish to discuss safer routes to school in general please visit the contact the Safer Journeys team directly.

Is your child starting secondary school this September?

Once secondary school places for Year 6 pupils are allocated in March, the council will automatically assess every pupil for free transport assistance. If your child qualifies, the team will send you confirmation in writing and ask for you to provide a passport-sized photograph of your child.

If you have not received confirmation by the end of June, it means that your child is not eligible for transport assistance. If you wish to appeal as you believe that this decision is not correct or that your child’s circumstances warrant an exception to be made, you can submit an application enclosing a letter explaining your individual circumstances.

Travel to school on the first day

At the start of September a child should use the letter stating that they are eligible for free home to school transport or their ticket from the previous year to travel on the first day. Tickets should be collected from the school office on arrival that day. If you apply for a ticket at any other time other than September your ticket can either be sent to your home address or can be collected by arrangement.

Applications in future years

Tickets are valid for one academic year only. If at any point during this time your child changes address or school (including a change of school site) you will need to notify the Student Services Operations Team. Otherwise the ticket will be renewed without you completing any new forms.

If you are granted free travel on the grounds of low income your application will need to be reassessed and further proof of benefit will need to be provided before free travel can continue the following year. If your child is still entitled to free school meals at this time or you have signed a declaration enabling Student Services Operations team to verify your entitlement using the DfE hub, then this will be carried out and your child's free travel will be renewed automatically where eligible.

Applications for free travel other than for September must be received four weeks before the date your child starts school. All passes will be posted first class to your home address or can be collected by arrangement.

Completing the 16+ travel application form

If you would like to apply for 16+ transport, please complete the application form as accurately as possible and return it to the address shown. Indicate clearly where transport is needed from and whether or not you need a point-to-point or flexible bus pass. Most bus and train companies issue tickets which include photo-cards, so the council will also need a photograph of the young person.

When returning your completed application form, ensure that a passport-sized photograph is attached to your application form as indicated and the correct payment is enclosed, if applying for a rail pass this will need to be verified by contacting the Student Services Operations team prior to application. Please note that applications can take up to four weeks to process. All passes will be posted first class to your home or can be collected by arrangement.

 

For more information contact the Student Services Operations team on 01634 331155.