Go to navigation

Managing counselling: guidelines to schools

These guidelines give an overview of what counselling is, outlining the difference between other roles typically undertaken by pastoral staff and the role of a counsellor. They also highlight how these people support each other.

Other key issues covered include:

  • the minimum training and qualifications counsellors should have before working with young people
  • the supervision arrangement that should be in place
  • the need for consent from clients, with or without parental involvement
  • the accountability of counsellors
  • ideas for monitoring and evaluating counselling.

Guidance is also given on the legal status of confidentiality, both in the content of the work and in recording, as well as the ethical limitations of confidentiality.

  • Appendix 1 provides a suggested complaints procedure for young people to use
  • Appendix 2 gives a list of useful telephone numbers for staff and help-lines for young people
  • Appendix 3 provides suggested forms for managing different aspects of the process of counselling.

You can download the guidelines (pdf, 208KB). To use this file you will need Adobe Acrobat Reader. If you do not have this on your computer please use our advice page.