Waste management

We know our staff and contractors work hard to keep Medway Clean, Safe and Green. This work often goes unrecognised. If you see any examples of excellence from our service, we would love to hear from you and feedback to our staff. Please forward any compliments to our Customer First team.

Medway Council provides a range of services for residents which include:

Specialised services

Enforcement services

Service performance

Waste services continually set challenging targets with their contractors to meet the needs of Medway residents and strive to improve service performance year on year.

Clean, Safe, Green

Clean, Safe, Green is Medway’s own campaign to ensure residents can take ownership and control of the area they live and work in. Our commitment to all of these can be viewed in our Waste Strategy.

Love Medway

Love Medway allows anyone to report problems directly to the council using a smart / Android phone, text, email, Facebook. Depending on the type of report, issues can be followed online until completed.

For more information contact Customer First by telephone: 01634 333333 / SMS text messaging 07739 657073 or by email: customer.first@medway.gov.uk

Write to: Customer First, Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

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