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Bulky waste

Bulky waste collections

If a large or bulky item is beyond reuse, we can collect it from your home and dispose of it for free. Collections must be booked well in advance. Book a collection online now.

Dumping unwanted household goods makes Medway untidy and is illegal. There are many ways to get rid of your unwanted household items.

Reuse

Electrical item

Bulky collection service

Reuse

There are many charities and organisations that are able to take what you no longer want or need and give them a new home.

Neighbourhood Furniture Store (NFS)

NFS advertNFS is a furniture recycling scheme, based in Swale, that re-uses quality second-hand furniture for the benefit of people who cannot afford to buy new furniture for their homes. Call NFS on 01795 478550 or visit NFS to arrange free collection but make sure:

NFS is a working charity and will ask for a £2 voluntary contribution.

Abacus Furniture Project

Abacus logoThe Abacus Furniture Project (part of the registered charity West Kent Extra) is a new scheme setup at our household waste and recycling centres, where your unwanted second hand items are collected and sold at low cost at their store in Cuxton Road, Strood. Abacus also offer to collect from your home free of charge by calling 01634 296662. 

For more information please visit our dedicated re-use page.

RE-Computers

RE-Computers work very closely with Computer Aid International, providing professionally refurbished equipment of the highest quality from its workshop, which is run to help people who are unemployed but who have difficulties in gaining employment. If need to dispose of any of the following, phone Re-Computers on 01634 715382:

  • computers;
  • plasma or flat screen televisions;
  • monitors;
  • other electronic office equipment.

 

You could also find your unwanted items a new home by advertising with the following internet-based reuse and recycling schemes:

 

Electrical items

Free electrical waste collection posterElectrical and electronic items are no longer accepted as part of our bulky collection service. Residents of Medway can now have any electrical item (big or small) collected from their household free of charge simply by calling 01795 434126 Monday to Friday, from 9am to 5pm or email recycle@sweeep.co.uk. For more information please see our WEEE page.

 

Bulky collection service

The council will collect up to three items per collection. Items must be left at the boundary of your property by 7am on the booked collection day. The first collection booked in any 12-month period is free but each additional booking (of up to three items) costs £18 per booking. An express service is available for collection within 48 hours at a cost of £30.80.

Items eligible as part of the councils bulky collection service include:

  • armchairs;
  • baths (not cast iron);
  • beds;
  • bidets;
  • cabinets;
  • carpets;
  • central heating radiators;
  • chests of drawers;
  • cupboards;
  • desks;
  • dining room chairs (two items);
  • garden chairs (two items);
  • garden gates;
  • garden tables;
  • gas fires;
  • internal doors (without glass)
  • ironing boards;
  • mattresses;
  • ottomans;
  • prams;
  • settees;
  • shower trays;
  • sideboards;
  • sinks;
  • tables (not glass);
  • underlays;  
  • wall units;
  • wardrobes (not mirrored)
  • WCs;
  • wheelbarrows;
  • worktops, up to 6ft (1.83m).

Please note. If booking a bed for collection, this will be counted as two items, a bed frame and mattress

Please use the contact details at the foot of this page if you need to:

  • change your booking date or the item to be collected;
  • inform the council that your item was not picked up.

If you are unable to get to a waste site and you have too many bulky items for collection, you may need to hire a skip or contact a licensed waste company.

Remember, electrical and electronic items are no longer accepted as part of our bulky collection service, however these can still be collected free of charge from your household. For more information please see our WEEE page.

Cancellation information

Any booked and paid-for collections that are not cancelled by 4pm the day before the collection date will still be charged for and no refunds will be made. Any booked free collections that are not cancelled by 4pm the day before the collection date will be counted as a free collection within the 12-month period.

 

For more information contact Customer First by telephone: 01634 333333 / SMS text messaging 07739 657073 or by email: customer.first@medway.gov.uk

Write to: Customer First, Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

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