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Rubbish collection

Medway Council provides a weekly sack collection service for rubbish, and an alternate weekly collection for recycling and food and garden waste (brown bin).

Find out your collection information:

You must set your location before we can show you personalised refuse and recycling collection information.

 

An outline map of rubbish collections in Medway is shown below.

A map of rubbish collection areas

Where to place your refuse

Unless exceptional arrangements are made, residents should put rubbish sacks on the boundary of their properties by 7am on the day of collection and no earlier than the night before.

Refuse must be placed at the boundary of the property, where it meets the public highway. Residents are asked to secure their rubbish and only put it out on the day of collection.

Rubbish which is put out too early can cause many problems, especially the litter that can be spread when scavenging animals attack rubbish sacks, which can then attract rats and mice. It can also cause obstructions on roads. The council picks up 5,000 tonnes of litter every year at a cost £2.4m.

People who put out rubbish for collection any earlier than this run the risk of being issued with a £110 fixed penalty notice, reduced to £75 if paid within 10 days of being issued.

Changes to your collection

Your refuse and recycling collections will not be a day later during bank holiday weeks (except the Christmas and New Year weeks).

If changes to your collections occur as a result of wintry conditions, updates will be posted on our service changes page, on the Facebook emergency updates page and on Twitter.

Recycling calendars

To download your recycling calendar (pdf 129KB), first identify your recycling collection information using the set your location link above. Then select the correct recycling calendar from the list below.

To use a pdf file you will need Adobe Acrobat Reader. If you do not have this on your computer, please use our advice page.

 

Assisted service

An assisted refuse collection service is provided free to residents who, through illness or infirmity, are unable to put out their refuse and do not have anyone else to help them.

If you would like further information, please contact customer services using the details below or by completing the online form.

Bulky waste collection

Bulky items can be collected by the bulky household collection service and items can be taken to one of the three household waste and recycling centres.

Please note: If your waste or recycling are missed, you must notify the council within 24 hours.

For more information contact Customer First by telephone: 01634 333333 / SMS text messaging 07739 657073 or by email: customer.first@medway.gov.uk

Write to: Customer First, Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

 

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