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Rubbish collection

Medway Council provides a weekly sack collection service for rubbish, and an alternate weekly collection for recycling and food and garden waste.

Find out when your collection is using our postcode finder:

You must set your location before we can show you personalised refuse and recycling collection information.

 

If changes do occur, as a result of wintry conditions, updates will be posted on our service changes page, on the Facebook emergency updates page and on Twitter.

 

An outline map of rubbish collections in Medway is shown below.  If your property falls on a boundary, please use the post code checker above to confirm which day of the week your collections will be made.  

 

A map of rubbish collection areas

Where to place your refuse

Unless in exceptional circumstances and arrangements are made, residents should place their refuse/recycling out by 7am on the designated collection day, placing it at the boundary of their property, where it meets the public highway. During bank holidays, changes to the scheduled refuse collection are notified through the council's own paper, Medway Matters, by notices in the local press and on this website.

Residents are asked to secure their rubbish and only put it out on the day of collection, which minimises the possibility of bags being torn open by animals and reduces the risk of littering.

Assisted service

An assisted refuse collection service is provided free to residents who, through illness or infirmity, are unable to put out their refuse and do not have anyone else to help them.

If you would like further information, please contact customer services using the details below or by completing the online form.

Bulky items

Bulky items can be collected by the bulky household collection service and items can be taken to one of the three household waste and recycling centres.

Please note

If your waste or recycling are missed, you must notify the council within 24 hours.

For more information contact Customer First by telephone: 01634 333333 / SMS text messaging 07739 657073 or by email: customer.first@medway.gov.uk

Write to: Customer First, Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

 

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