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Twin Stream Recycling
Recycling in Medway
Kerbside recycling is really easy and by keeping paper and
cardboard separate. It means the council can now collect
household plastic packing, including margarine tubs and yoghurt
pots, but please keep them apart.
Paper and card that is correctly separated from other materials
before collection can help reduce processing costs and help save
around £1million each year.
Your paper and cardboard should be placed inside the blue box or
reusable recycling bags on its own with no plastic bags.
Help keep it clean, by doing your bit for Medway, the
environment, which also helps us keep costs low and continue
offering a high quality service.
Select from the bookmarks below for more on recycling in
Blue reusable recycling bag (No plastic please)
- Telephone directories
- Envelopes, junk mail and paper
- Flattened cardboard
- Cereal and egg boxes
White reusable recycling bag
- Glass bottles and jars
- Metal food and drinks cans
- Clean metal foil
- Empty aerosols
- Household plastic packaging, including:
Bottles, pots, tubs and trays.
out your recycling collection day
Each household will also receive a pack of 13 clear plastic
bags every 13 weeks to provide additional capacity for your
mixed recycling. Please do not use the clear plastic bags for paper
and card. If you still have a blue box, please use this for excess
paper and card.
Please put your recycling bags out by 7am on
your recycling collection day and no earlier than the night
What should I do with shredded paper?
- You can cut down the amount you have by only shredding paper
that carries data such as Bank
and National insurance details. Names and
addresses can be found in phone books and on envelopes, so is not
generally regarded as sensitive information.
- You could always tear off the part with bank details etc, and
only shred that part, then place it in an envelope or two for
- If you have a brown wheelie bin for garden waste, you can place
it loose in there with the garden/food waste.
- You can compost it in a discounted home compost
- You can also help cut down the amount of information you get
with your name and address on it by registering with the Mail
What should I do with my old blue plastic recycling bags?
You can use any blue sacks, left over from previous
deliveries, for recycling mixed containers.
Does all the recycling go into the back of the same
Yes, however, the collection vehicles are designed with a "split
body", to keep the materials separate.
I live in a block of flats, can I recycle more too?
Yes. Using containers delivered to each blocks of
flats. If your flats doesn't have large recycling containers
in your bin store area, contact the council using the
contact details below for further information on how you can
I recycle a lot, can I get extra reusable bags or clear plastic
If you need more blue or white reusable bags or clear plastic
bags, these are available at council contact points and libraries.
Can I use carrier bags or boxes for additional materials?
Yes, but only for "mixed containers", that is metal
food and drink cans, glass and plastic bottles and household
What happens to non-recyclable plastics in Medway?
Globally, the plastics market is still developing. Working with
our waste contractor Veolia and other locally-based industries, new
outlets for a wider range of plastics are developing but some
plastics will go for energy recovery until these markets are
I have had my bag or box lost or stolen, what should I do?
Use the contact details below to ask for a replacement bag.
You can mark your house number on your reusable bags to help
identify which ones are yours. If you request
replacement sacks we endeavour to deliver them to you within 10
Avoiding problems from high winds
Occasionally, waste collection problems can be caused by high
This can lead to some recycling material being blown from
collection containers and some containers being blown over.
Therefore, we ask that care is taken when putting materials out
for collection on very windy days. Loose materials can be contained
using the Velcro strap on the reusable recycling bags and, if
possible, containers put in a sheltered spot where they can still
be easily seen at the edge of your property.
Collection crews pick up materials they drop or spill, may
be able to pick up items blown close to containers, but cannot pick
up those blown down the street. The white and blue recycling bags
are weighted to stop them blowing away and are reusable so they
will be returned to where you left them by the recycling crew for
you to use again and again.
Please do all you can to avoid wind-blown material and report
any serious litter problems to our Customer First team using the
contact information below.
Can I recycle batteries?
Not in your blue or white reusable bags. However, Medway Council
now provides recycling facilities for batteries at Medway's
libraries and three
household waste recycling
sites and you should be able recycle them at all larger
supermarkets or outlets that sell batteries.
Can I recycle Tetra-paks and cartons?
Not in your blue or white reusable bags, although there are five
recycling points across Medway
that allow you to recycle them.
Can I recycle polystyrene?
No, the market for this material is not strong enough, so we are
unable to collect it. Polystyrene at the moment can only be
disposed of by using the black sack domestic waste collection
service (placed into your black sack)
How do I recycle old printer cartridges?
Go to the
IMPACT Inkjet and Toner Recycler website and download a
FREE-post label or send your old printer cartridges to:
Free Post RRAE-YJCY-RRBX
17 Kingsnorth Industrial Estate
Rochester ME3 9ND
Your contribution will help the Kent Air Ambulance Trust.
How can I reduce waste and recycle more?
While recycling is obviously very important, reducing the amount
of waste produced in the first place is just as important. By
making informed choices about what we buy and use, we can all make
decisions that help reduce the amount thrown away.
Missed recycling collections
Please note that if your waste and/or recycling are
missed from a collection round, you must notify the council on
Any missed collections should be reported to the council no
later than 2pm the day after collection, for example a missed
collection from Monday must be reported no later than 2pm Tuesday
and will be collected by the end of Wednesday. We endeavour to
return to collect the waste within 24 hours. Any missed collection
reported after this time will not be collected until the next
If your collection day is Friday the contractor will return on
the next working day which is a Monday. In this instance to prevent
any waste becoming spilt and causing a litter problem we would ask
that you take your waste back in and re present it for collection
by 7am on Monday.
Download the latest issue of recycling in
Medway (pdf 1,535KB).
To use this file you will need Adobe Acrobat Reader. If you do
not have this on your computer please use our advice page.
We know our staff and contractors work hard to keep Medway
Clean, Safe and Green. This work often goes unrecognised, if
you see any examples of excellence from our service, we would
love to hear from you and feedback to our staff. Please
forward any compliments to our Customer First team.
Video guide to recycling (from the Recycle Now website)
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