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Waste Electrical and Electronic Equipment (WEEE)
Free household collection
Free household collections of electrical waste
- You can now have anything electrical (big or
small) collected from you household free of charge.
- Email firstname.lastname@example.org or call
01795 434126 Monday to Friday, from 9am to
- Collections take place Tuesdays or Fridays and you will be
given a AM or PM time slot, hopefully within seven days. If
demand is high additional days will be made available for
- The collection crew will collect the electronic or electrical
items from within your home. So no more struggling to get heavy
electrical items to the kerbside.
- Please do not leave these items on the street, as you will be
provided with official confirmation.
- To find out what happens to all your electrical items, please
watch the short
video on SWEEEP's website
This service is only available for the collection of electrical
items and is separate from the council's own bulky collection
service, for a collection of non-electrical items please
see our Bulky Collection Page.
Frequently asked questions
Why should I recycle my electrical waste?
Electrical waste is the UKs fastest growing type of waste. By
recycling your electrical equipment you help to recover valuable
resources such as rare earth materials.
Who is providing this free household collection service?
This service is brought to you by Veolia Environmental Services
in partnership with Medway Council. All electrical items collected
through this service will be recycled locally by SWEEEP
What electrical waste can I recycle on this scheme?
You can recycle ANY broken or unwanted items, big or small,
which need a plug or battery to work.
How will I identify the collection crew?
The collectors will knock on your door and will have full
identification. The collectors will also turn up in a large, red,
What if I am not home when the collectors call?
If you are not home, the collectors will leave a note asking you
to call 01795 434126 to rearrange a
Can I leave my electrical waste items on the kerb with the rest
of my waste?
No. Collections are only from the household,
as you will receive an official confirmation. A legal document
needed for this service.
I work full time and cannot stay home for a collection, can I
leave my items with a neighbour?
Yes. Please inform the staff at the time of
booking, with the neighbour's name and address.
Who is this service available too?
This service is currently available to any
household in Medway.
I live in a block of flats, is the service available to
Yes, the service is available to all Medway
I have a fridge / freezer / washing machine for collection,
will you uninstall these items?
No. These items must be uninstalled before the arrival of the
collection. Collection staffs are not plumbers and categorically
cannot uninstall goods.
I will struggle to get my items to the front door; can the
collectors enter my property to assist?
Yes, collection staff are fully insured to enter your household
to remove large and heavy items, as long as a competent adult
always accompanies them.
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