Go to navigation

Day centre for physically disabled people

The Physical Disability Resource Centre (Balfour Centre)

The Balfour Centre provides a day care service for adults who have a physical disability. It is supported by trained and experienced staff.

One of the greatest benefits the centre can give to the disabled person is the companionship of others. Many people with a disability often find it difficult to meet and socialise with others without a little help. For them, the Balfour Centre offers a change from the home environment, an opportunity to discover different interests and activities (which can be tailored to meet individual needs) and the opportunity to make new friends. It also acts as respite care, giving carers and families a break.

The service is client-led and has developed over the years, constantly improving to meet the changing needs and wishes of service users.

Personal care

If people who use the centre need help with personal care, the trained staff will help, ensuring their privacy and dignity is maintained at all times. This service includes bathing, toileting and feeding. Every service user is allocated a key worker who will offer help and support where needed.

Partnership working with the Walter Brice Centre, a health service facility, has been developed successfully. Specialist services, such as physiotherapy and occupational health, are available on referral.

Other specialist services are provided within the centre, such as a hairdresser, aromatherapist and chiropodist for people who find it difficult to get to community resources. Occasional visits by an optician can also be arranged.

Activities at the Balfour Centre

The centre has an extensive range of activities available to its service users, including:

  • a craft group
  • computers
  • a greenhouse and garden area
  • an art class
  • discussion groups
  • therapeutic exercise programmes
  • a photography class
  • a sensory room
  • a lounge area with TV, audio and video entertainment facilities
  • garden relaxation
  • numerous activity areas
  • dedicated Wii room.

To complement the many activities offered in-house, the centre also uses community resources. These include:

  • swimming
  • hydrotherapy pool
  • ten-pin bowling
  • archery
  • shopping trips
  • visits to places of interest.

Other activities can be arranged, depending on the requests from the service users and the available resources.

Balfour Committee

Service users take an active role in identifying what people want in the centre through a user group. There are annual service user elections within the centre. Those elected help to make decisions about services that are offered and form an important part of the centre.


Subsidised mid-day meals are provided and hot and cold drinks are available throughout the day. Dietary needs are catered for whenever possible or service users can bring their own lunches and have the use of the canteen facility if they choose.


The centre has access to transport to take service users to and from their homes and to community activities. This is a much sought-after resource and wherever possible, the centre encourages service users to use public transport or private or voluntary vehicles.

People who wish to use the services at the Balfour Centre need to:

  • have a physical disability
  • be referred and supported by a Care Management Team.

Opening hours

The service currently operates from Monday to Friday, between 8.30am and 3.30pm, only closing for bank and statutory holidays.


Phone: 01634 335580

Email: ss.accessandinfo@medway.gov.uk

In writing: The Balfour Centre, Pattens Lane, Rochester, Kent, ME1 2RB