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Care and support provided

Shared Lives carers can support service users with:

  • communication;
  • advocacy;
  • looking after your money;
  • independent living skills;
  • religious and cultural beliefs;
  • eating and drinking;
  • getting about and mobility;
  • daytime activities;
  • evening activities;
  • keeping safe;
  • things you want to learn;
  • any letters you receive;
  • personal care;
  • health and medication;
  • contact with family and friends;
  • terms and conditions.

If the service user or the carer wish to end their stay, either person will need to give 28 days' written notice. This could be less if both agree.

Support provided and statement of fees

Social Workers from Shared Lives offer the carer support day and night and a Family Support Worker is available to provide support for the service user during the week.Photo of a pile of coins You can find out what their role is by downloading the booklet  Family Support Workers: What We Do (pdf 125KB). To use this file you will need Adobe Acrobat Reader. If you do not have it on your computer, please use our advice page.

The service user will be asked to make a payment for the care and services they receive. This is called a Client Contribution. The amount depends on the benefits they receive. A finance officer will work this out for them. This is called a Financial Assessment. This payment covers some aspects of the care, for example, food, laundry and utility bills.

Long-term support

The service user will be given a Licence Agreement. They will need to pay rent to their carer but they may be entitled to housing benefit.

Find out more

Use the links below to find the information you need:

 

For more information contact Shared Lives by telephone: 01634 306000 or by email: sharedlives@medway.gov.uk

Write to: Shared Lives, Lordswood Community and Healthy Living Centre, Sultan Road, Lordswood, Kent ME5 8TJ

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