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When you or someone close to you becomes
unwell, you want to get the right help quickly. There is a range of
NHS services in Medway to help you, including at night and
- Keep plasters, Paracetamol, a thermometer and
over-the-counter cough and cold remedies in your medicine cabinet
but out of the reach of children.
- Remember to renew prescriptions in plenty of
- Cover your mouth and nose with a tissue when
you cough or sneeze, throw it away and wash your hands.
- If you get a cold, flu or winter vomiting
- stay away from other people,
- drink plenty of water,
- take great care with hand hygiene.
Ask a pharmacist (chemist)
Pharmacists give free, expert advice on
medicines and minor ailments and you don’t need an appointment.
Some pharmacies in Medway are open until 11pm and on Sundays.
GP (family doctor)
Visit your GP for medical advice, treatment
and prescriptions – but remember antibiotics have no effect on
viral infections so they won’t be prescribed for colds, flu and
other illnesses caused by viruses.
If you need to see a GP urgently:
- your practice will try to fit you in;
- it will be able to refer you to Medway On
Call Care (MedOCC) or
- you can go to the walk-in centre, at 547-553
Canterbury Street, ME7 5LF, phone 01634
If you need to see a GP urgently at night or
weekends, phone MedOCC on 01634 891855.
For injuries which may need cleaning,
stitching or dressing, you can visit:
- Sheppey Community Hospital, Plover Road,
Minster-on-Sea ME12 3LT or
- Sittingbourne Memorial Hospital, Bell Road,
Sittingbourne, ME10 4DT.
Confidential emotional support and advice
The Mental Health Matters helpline
is open 24hrs a day on 0800 107
In an emergency, dial 999 or go to the
emergency department at Medway Maritime Hospital, Windmill Road,
These services are for people who are
seriously or badly injured – please use them only if you really
Advice and information
If you are not sure what to do, phone NHS
Direct on 0845 4647 or visit http://www.nhs.uk/.
For further information, visit www.medwaypct.nhs.uk/choosewell.
For health-related queries or concerns, phone
the NHS Medway Patient Advice and Liaison Service on 0800
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