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Home care services
How can we help?
People often prefer to remain in their own homes when they need
care and support and with routine domestic tasks.
Domiciliary care (help at home) can be considered if help is
needed with getting up and going to bed, dressing, preparing
drinks and meals and maintaining basic standards of hygiene.
To find out more about the range of help available from
residential care to help at home read our handbook
for care booklet, which also includes details of other care
providers. There are also other community care options available.
Who do we work with?
Medway Council's care management service works closely with
older people, people with disabilities, families and carers to
provide appropriate levels of support.
The aim is to work towards keeping people as independent as
possible and thus able to remain in their own homes and with family
or friends for as long as they wish. The council also works with
other agencies to meet their needs. All care providers are
registered with and inspected by The Care Quality Commission.
What can our team offer?
Home care workers can help with a whole range of practical
tasks, including laundry, cooking, washing and dressing and offer
emotional support and encouragement.
Home care workers can also assist in developing the skills
people need to live more independently. Night sitting services are
also available. A service which delivers meals to homes is available in
addition to meals in day centres.
The council also runs Medway's Telehealthcare, a
telephone based community alarm system monitored 24hours a day, 365
days a year. For more details on this service, including
arranging a demonstration, email: email@example.com
What if more support is needed?
Should someone need a more supportive environment but not
residential care, Medway Council and Orbit Housing have a joint
housing with care scheme based at Evelyn House in Strood.
The aim of Evelyn House is to provide care and support on an
individual basis while maintaining a person's independence. The
site provides 24 flats and tenants have the choice to integrate
with other tenants in the communal areas or remain in their own
Staff are available on site to provide support that is assessed
by a care manager. There is a meals service on site providing
freshly cooked meals, so tenants can provide for themselves or use
the meal delivery service.
How can I find out more?
Use the contact details at the bottom of this page to
find out more about this service or to make a referral. Our
staff will then contact you to arrange an assessment.
If you are a service provider or want to know more about
standards applied to home care, including how the council selects
care providers, visit our purchasing domiciliary care page.
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