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Photo of the River Medway from the air

Latest News

Join us for our Summer Fun Daysfun days

Come along to a summer fun day for you and your family:

  • 7 August - Brompton Park - 2pm to 5pm
  • 14 August - Rainham Recreation Ground - 2pm to 5pm
  • 21 August - Beechings Way Recreation Ground - 2pm to 5pm
  • 28 August - Hazlemere Drive - 2pm to 5pm

You'll be able to meet your Housing Officer and other representatives from Welfare Advice, Waste Services, Mears, Community Safety, Health Services. At the events will also be free face painting and children's entertainment. You could also be eligible for a free health check.

front pageOur summer edition of Housing Matters is out now

In this special edition you can find out all about the Tenant Incentive Scheme, new council homes and everything that is happening in your area over the summer.

Our special anti-social behaviour pull out guide tells you everything you need to know for reporting and dealing with nuissance behaviour.

View previous editions of Housing Matters.

Beko Recall Campaign - Important safety warning for residents

Beko is still seeking some older models of Beko, Flavel and Leisure gas cookers that can produce potentially fatal levels of Carbon Monoxide, if used incorrectly with the grill door closed. Check this leaflet to see if you are at risk.

Increased Right to Buy Discount

If you’ve been a tenant for 5 years or more, under Right to Buy you could now get up to 70% or a maximum of £77,000 off your house or flat.

For more information check our Right to Buy page, contact the Right to Buy helpline on 0300 123 0913 or visit GOV.UK's Right to Buy information page. 

Activites for children this summer...

Housing Services has again teamed up with Gillingham Football Club to provide places at their summer football schools. To book a place please call 01634 334378.

The Medway Youth Service are also providing a range of summer activites.

How to rent

DCLG has a newly published guide"How to Rent" to help prospective and current tenants understand their rights and responsibilities when renting in the Private Rented sector.Fire kills logo

The 2014 Fire Kills Campaign

Please take time to view an innovative interactive video from DCLG. 

You will be able to enjoy the short 50-second video, and be invited to respond to a handful of questions that appear during the film.

All answers given remain confidential and anonymous.

2014 Estate Inspections

We have recently released our estate inspections timetable for 2014. If you would like more information on estate inspections then visit the estate services page or contact your housing officer.

Adult learning for residents

Housing Services are committed to assisting residents in improving their financial circumstances, and securing a job may be a way of achieving this. As a result, we are working alongside Medway Adult and Community Learning Services (MACLS) to provide free training for residents who meet the right criteria. This includes, but is not limited to, those in receipt of housing benefit and currently seeking employment. To view an up-to-date list of the courses available, access the MACLS web page or for more information phone 01634 338400.

Free e-learning courses for Medway residents

Medway Council has introduced an innovative new training package on a variety of subjects, from basic home maintenance to preparing for interviews.

Produced in conjunction with Housing e-Academy, these mini-courses are a brilliant opportunity for you to enhance your skills in different areas. If we receive positive feedback, more courses will be designed and added in the future.

The Housing e-Academy e-learning course offers 18 different modules encompassing energy saving tips, advice on feeding a family on a budget, guidance on how to enhance your internet and computer skills, and much more!

In addition, this free training is a great way to bolster your CV if you're looking to switch careers, or if you're hoping to get back into work after a period of unemployment.

It's as easy as 1, 2, 3...

To start making the most of this fantastic opportunity, you need to do three things:

Visit https://housingea.vc-tms.co.uk/selfregistration.aspx  

Register your details, ensuring you select Medway Council as your housing provider from the drop-down list. Select your modules, and start learning!

Annual report to tenants and leaseholders 2013  Annual Report to Tennats and Leaseholders

The Annual report to tenants and leaseholders 2013 is now available.

Read about:

  • Our services
  • You said, we did
  • Local offers - and how we respond to them
  • How we are performing
  • How we involve our customers

View old editions of the annual report.

To use the above pdf and others like it you will need Adobe Acrobat Reader. If you do not have it on your computer, please use our advice page.

Homelessness Prevention Strategy Consultation

The Draft Homelessness Prevention Strategy 2014-16 sets out how Medway Council, in partnership with stakeholders, will tackle and prevent homelessness. 

To view the draft strategy and action plan please visit The Homelessness Prevention Strategy page and follow the contact details for Housing Strategy & Development team to have you say.

Housing in Medway

Council tenants - leaseholder or a landlord - living in private or social housing

Private housing

Private housing - Private landlords - Private tenants - Home ownership

Social housing

Housing Strategy - Affordable housing - Apply for housingKent Homechoice - Disabled adaptations - Supported Housing

Council housing

Council housing - Housing management - Council tenants - Paying rent and rent arrears - Repairs - Estate Services - Garages - Anti-social behaviour - Homes for Independent Living - Leaseholders - Resident and leaseholder involvement - Capital works

Housing Solutions

Housing Solutions - Homelessness - Housing options - Temporary accommodation - Domestic abuse - Rough sleepers - Refuges - Medway homelessness forum.

Key information

Housing policies and strategies -  Housing Services advice leafletsMaking a complaint, compliment or suggestion - Housing advice - Visiting Housing Services in person - Housing performance - Housing benefits


Contact Housing Services

Phone: 01634 306 000

Email: housing@medway.gov.uk

In writing: Housing Services, Medway Council, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR