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Are you ready for Universal Credit?
Do you receive state benefits or Tax Credits? Click here to
find out if you are ready for Universal Credit.
If you are a Medway Council tenant and would like more
advice about Universal Credit email us at firstname.lastname@example.org
or freephone 0800 408 8080.
Our winter edition of Housing Matters is
In this special edition you can find out about this year's
annual report and what is going on in your area.
View previous editions of Housing Matters.
2014/15 Estate Inspection timetable
Our Estate Inspections timetable has been
updated and is now available. If you would like more information on
estate inspections then visit the estate services page or contact your housing
Annual report on performance 2013/14
The Medway Council Housing Services Annual report
on performance 2013/14 is now available.
- Our services
- You said, we did
- Local offers - and how we respond to them
- How we are performing
- How we involve our customers
If you would like a printed copy please contact us on 01634
View previous editions of the annual
To use the above pdf and others like it you will
need Adobe Acrobat Reader. If you do not have it on your computer,
please use our advice page.
Free accredited courses for young people in Medway
As part of the Cyber Youth Connect project, Medway Youth service
are offering workshops in:
- Music (playing instruments, rap vocals, live performance and
- Cookery (Learning to cook recipes from around the world)
- Motorbike mechanics (mechanics, maintenance safe riding and
- Media skills (photography, filming, interview skill and
Cyber Youth Connect projects are FREE to young people living in
Medway and aged 11 to 19. The next courses will start in September
and are available in Gillingham, Chatham and Strood and will run
until March 2015.
The next dates of the workshops are now available on http://www.medway.gov.uk/cyc
For more info on the workshops, you can email to email@example.com or phone 01634
Beko Recall Campaign - Important safety warning for
Beko is still seeking some older models of Beko, Flavel and
Leisure gas cookers that can produce potentially fatal levels of
Carbon Monoxide, if used incorrectly with the grill door closed.
Check this leaflet to see
if you are at risk.
Increased Right to Buy Discount
If you’ve been a tenant for 5 years or more, under Right to Buy
you could now get up to 70% or a maximum of £77,000 off your
house or flat.
For more information check our
Buy page, contact the Right to Buy helpline on 0300
123 0913 or visit GOV.UK's Right
to Buy information page.
How to rent
DCLG has a newly published guide"How
to Rent" to help prospective and current tenants understand
their rights and responsibilities when renting in the Private
The 2014 Fire Kills Campaign
Please take time to view an innovative interactive
video from DCLG.
You will be able to
enjoy the short 50-second video, and be invited to respond to a
handful of questions that appear during the film.
All answers given remain confidential and anonymous.
Adult learning for residents
Housing Services are committed to assisting residents in
improving their financial circumstances, and securing a job may be
a way of achieving this. As a result, we are working alongside
Medway Adult and Community Learning Services (MACLS) to provide
free training for residents who meet the right criteria.
This includes, but is not limited to, those in receipt of housing
benefit and currently seeking employment. To view an up-to-date
list of the courses available, access the MACLS web page or for more information phone
Free e-learning courses for Medway residents
Medway Council has introduced an innovative new training package
on a variety of subjects, from basic home maintenance to preparing
Produced in conjunction with Housing e-Academy, these
mini-courses are a brilliant opportunity for you to enhance your
skills in different areas. If we receive positive feedback, more
courses will be designed and added in the future.
The Housing e-Academy e-learning course offers 18 different
modules encompassing energy saving tips, advice on feeding a family
on a budget, guidance on how to enhance your internet and computer
skills, and much more!
In addition, this free training is a great way to bolster your
CV if you're looking to switch careers, or if you're hoping to get
back into work after a period of unemployment.
It's as easy as 1, 2, 3...
To start making the most of this fantastic opportunity, you need
to do three things:
Register your details, ensuring you select Medway
Council as your housing provider from the drop-down list.
Select your modules, and start learning!
Draft Housing Strategy 2015-18
The Draft Housing Strategy 2014-16 sets out our
strategic approach for housing services and details how we will
enable the delivery of these services.
To view the draft strategy please visit The
Draft Housing Strategy 2015-18 page and follow
the contact details for the Housing Strategy &
Development team to have your say.
Housing in Medway
Council tenants - leaseholder or a landlord -
living in private or social
housing - Private landlords - Private tenants -
Strategy - Affordable housing - Apply for housing
- Kent Homechoice - Disabled adaptations - Supported Housing
housing - Housing management - Council tenants -
Paying rent and rent
arrears - Repairs - Estate
Services - Garages - Anti-social behaviour - Homes for
Independent Living - Leaseholders - Resident and leaseholder involvement -
Solutions - Homelessness - Housing options - Temporary
accommodation - Domestic abuse - Rough sleepers - Refuges - Medway homelessness
Housing policies and strategies
- Housing Services advice leaflets
- Making a complaint, compliment or suggestion
- Housing advice
- Visiting Housing Services in person - Housing performance -
Contact Housing Services
Phone: 01634 306 000
In writing: Housing Services, Medway Council,
Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR