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Housing

Latest News

Are you ready for Universal Credit?

Do you receive state benefits or Tax Credits? Click here to find out if you are ready for Universal Credit.

If you are a Medway Council tenant and would like more advice about Universal Credit email us at welfarereform@medway.gov.uk or freephone 0800 408 8080.

Housing Matters Winter 2014Our winter edition of Housing Matters is out now

In this special edition you can find out about this year's annual report and what is going on in your area.

View previous editions of Housing Matters.

 

 

2014/15 Estate Inspection timetable

Our Estate Inspections timetable has been updated and is now available. If you would like more information on estate inspections then visit the estate services page or contact your housing officer.

Annual report on performance 2013/14Annual report 2014

The Medway Council Housing Services Annual report on performance 2013/14 is now available.

Read about:

  • Our services
  • You said, we did
  • Local offers - and how we respond to them
  • How we are performing
  • How we involve our customers

If you would like a printed copy please contact us on 01634 333344

View previous editions of the annual report.

To use the above pdf and others like it you will need Adobe Acrobat Reader. If you do not have it on your computer, please use our advice page.

Free accredited courses for young people in Medway

As part of the Cyber Youth Connect project, Medway Youth service are offering workshops in:

  • Music (playing instruments, rap vocals, live performance and recording) 
  • Cookery (Learning to cook recipes from around the world)
  • Motorbike mechanics (mechanics, maintenance safe riding and motocross)
  • Media skills (photography, filming, interview skill and editing) 

Cyber Youth Connect projects are FREE to young people living in Medway and aged 11 to 19. The next courses will start in September and are available in Gillingham, Chatham and Strood and will run until March 2015. 

The next dates of the workshops are now available on http://www.medway.gov.uk/cyc

For more info on the workshops, you can email to cyc@medway.gov.uk or phone 01634 338755

Beko Recall Campaign - Important safety warning for residents

Beko is still seeking some older models of Beko, Flavel and Leisure gas cookers that can produce potentially fatal levels of Carbon Monoxide, if used incorrectly with the grill door closed. Check this leaflet to see if you are at risk.

Increased Right to Buy Discount

If you’ve been a tenant for 5 years or more, under Right to Buy you could now get up to 70% or a maximum of £77,000 off your house or flat.

For more information check our Right to Buy page, contact the Right to Buy helpline on 0300 123 0913 or visit GOV.UK's Right to Buy information page. 

How to rent

DCLG has a newly published guide"How to Rent" to help prospective and current tenants understand their rights and responsibilities when renting in the Private Rented sector.Fire kills logo

The 2014 Fire Kills Campaign

Please take time to view an innovative interactive video from DCLG. 

You will be able to enjoy the short 50-second video, and be invited to respond to a handful of questions that appear during the film.

All answers given remain confidential and anonymous.

 

Adult learning for residents

Housing Services are committed to assisting residents in improving their financial circumstances, and securing a job may be a way of achieving this. As a result, we are working alongside Medway Adult and Community Learning Services (MACLS) to provide free training for residents who meet the right criteria. This includes, but is not limited to, those in receipt of housing benefit and currently seeking employment. To view an up-to-date list of the courses available, access the MACLS web page or for more information phone 01634 338400.

Free e-learning courses for Medway residents

Medway Council has introduced an innovative new training package on a variety of subjects, from basic home maintenance to preparing for interviews.

Produced in conjunction with Housing e-Academy, these mini-courses are a brilliant opportunity for you to enhance your skills in different areas. If we receive positive feedback, more courses will be designed and added in the future.

The Housing e-Academy e-learning course offers 18 different modules encompassing energy saving tips, advice on feeding a family on a budget, guidance on how to enhance your internet and computer skills, and much more!

In addition, this free training is a great way to bolster your CV if you're looking to switch careers, or if you're hoping to get back into work after a period of unemployment.

It's as easy as 1, 2, 3...

To start making the most of this fantastic opportunity, you need to do three things:

Visit https://housingea.vc-tms.co.uk/selfregistration.aspx  

Register your details, ensuring you select Medway Council as your housing provider from the drop-down list. Select your modules, and start learning!

Draft Housing Strategy 2015-18

The Draft Housing Strategy 2014-16 sets out our strategic approach for housing services and details how we will enable the delivery of these services.

To view the draft strategy please visit The Draft Housing Strategy 2015-18 page and follow the contact details for the Housing Strategy & Development team to have your say.

Housing in Medway

Council tenants - leaseholder or a landlord - living in private or social housing

Private housing

Private housing - Private landlords - Private tenants - Home ownership

Social housing

Housing Strategy - Affordable housing - Apply for housingKent Homechoice - Disabled adaptations - Supported Housing

Council housing

Council housing - Housing management - Council tenants - Paying rent and rent arrears - Repairs - Estate Services - Garages - Anti-social behaviour - Homes for Independent Living - Leaseholders - Resident and leaseholder involvement - Capital works

Housing Solutions

Housing Solutions - Homelessness - Housing options - Temporary accommodation - Domestic abuse - Rough sleepers - Refuges - Medway homelessness forum.

Key information

Housing policies and strategies -  Housing Services advice leafletsMaking a complaint, compliment or suggestion - Housing advice - Visiting Housing Services in person - Housing performance - Housing benefits

 

Contact Housing Services

Phone: 01634 306 000

Email: housing@medway.gov.uk

In writing: Housing Services, Medway Council, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR