Go to navigation
The 2014 Fire Kills Campaign
Please take time to view an innovative interactive video from DCLG.
You will be able to
enjoy the short 50-second video, and be invited to respond to a
handful of questions that appear during the film.
All answers given remain confidential and anonymous.
Local Offers 2014/15
Medway Council Housing services Local Offers for 2014/15 are now
available online. For more information or to make a comment
please visit our Resident and Leaseholder
Our Spring edition of Housing Matters is out
This edition includes features on Local Offers for
2014-2015, updates for your area and tackling tenancy fraud
View previous edtions of Housing
'Residents Go Greener'
Do you as a resident want to help your community in working
towards a greener environment by sharing experiences with other
residents and volunteers from other European countries?
The 'Resident Go Greener' event is being held in Rochester on
16th May 2014, for more information visit the event
2014 Estate Inspections
We have recently released our estate
inspections timetable for 2014. If you would like more
information on estate inspections then visit the estate services page or contact your housing
Adult learning for residents
Housing Services are committed to assisting residents in
improving their financial circumstances, and securing a job may be
a way of achieving this. As a result, we are working alongside
Medway Adult and Community Learning Services (MACLS) to provide
free training for residents who meet the right criteria.
This includes, but is not limited to, those in receipt of housing
benefit and currently seeking employment. To view an up-to-date
list of the courses available, access the MACLS web page or for more information please
contact 01634 338400.
Report issues using the Love Medway mobile application
In addition to the current way of reporting issues, Housing
Services have worked on the Love Medway mobile app, so that it will
allow Council tenants to report issues such as anti-social
behaviour and fly tipping on estates. You can download the Love
Medway app from your local app store and you can also access the
service via the website.
Free e-learning courses for Medway residents
Medway Council has introduced an innovative new training package
on a variety of subjects, from basic home maintenance to preparing
Produced in conjunction with Housing e-Academy, these
mini-courses are a brilliant opportunity for you to enhance your
skills in different areas. If we receive positive feedback, more
courses will be designed and added in the future.
The Housing e-Academy e-learning course offers 18 different
modules encompassing energy saving tips, advice on feeding a family
on a budget, guidance on how to enhance your internet and computer
skills, and much more!
In addition, this free training is a great way to bolster your
CV if you're looking to switch careers, or if you're hoping to get
back into work after a period of unemployment.
It's as easy as 1, 2, 3...
To start making the most of this fantastic opportunity, you need
to do three things:
Register your details, ensuring you select Medway
Council as your housing provider from the drop-down list.
Select your modules, and start learning!
Annual report to tenants and leaseholders 2013
The Annual report to
tenants and leaseholders 2013 is now available.
- Our services
- You said, we did
- Local offers - and how we respond to them
- How we are performing
- How we involve our customers
View old editions of the annual report.
To use the above pdf and others like it you will
need Adobe Acrobat Reader. If you do not have it on your computer,
please use our advice page.
Homelessness Prevention Strategy Consultation
The Draft Homelessness Prevention Strategy 2014-16
sets out how Medway Council, in partnership with stakeholders,
will tackle and prevent homelessness.
To view the draft strategy and action plan please visit The Homelessness Prevention Strategy page
and follow the contact details for Housing Strategy &
Development team to have you say.
Housing in Medway
Council tenants - leaseholder or a landlord -
living in private or social
housing - Private landlords - Private tenants -
Strategy - Affordable housing - Apply for housing
- Kent Homechoice - Disabled adaptations - Supported Housing
housing - Housing management - Council tenants -
Paying rent and rent
arrears - Repairs - Estate
Services - Garages - Anti-social behaviour - Homes for
Independent Living - Leaseholders - Resident and leaseholder involvement -
Solutions - Homelessness - Housing options - Temporary
accommodation - Domestic abuse - Rough sleepers - Refuges - Medway homelessness
Housing policies and strategies
- Housing Services advice leaflets
- Making a complaint, compliment or suggestion
- Housing advice
- Visiting Housing Services in person - Housing performance -
Contact Housing Services
Phone: 01634 306000
In writing: Housing Services, Medway Council,
Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR