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Kent Homechoice

Medway Council is a member of Kent Homechoice, the Kent-wide choice-based lettings scheme, providing greater choice and involvement in choosing where you want to live.

The scheme allows you to express your interest in properties in Medway that you may be eligible for and eventually properties outside of the area.

Each fortnight properties are advertised via the internet, digital television, and at local contact points throughout Medway. The list of advertised properties is available on the Kent Homechoice website every Friday from 6am when the bidding cycle opens.

Applicants requiring assistance may nominate a friend, relative or advocacy workers from an appropriate agency to apply on their behalf or they can contact the council where we will be happy to help.

To join the scheme

You must be 16-years-old or older. If you’re aged 16 or 17, someone else, aged 18 or over, will need to act as guarantor on your behalf until you are 18.

Current tenants:

If you’re already a council or housing association tenant:

  • you must have a clear rent account;
  • your home and gardens must be in an acceptable standard of decoration and cleanliness. This will be checked by the council before an offer of accommodation is made;
  • you may not be able to join the scheme if you or members of your household included in the application have a history of anti-social behaviour;
  • you are not eligible to join the scheme if you are subject to immigration control;

How to register

To register to join the council’s housing waiting list so that you can bid for a home, you will need to complete a Kent Homechoice application form.

Application forms are available:

  • by registering online at www.kenthomechoice.org.uk/
  • by emailing homechoiceteam@medway.gov.uk;
  • by phoning 01634 333600 Minicom 01634 333111;
  • by post  - write to:
                      Housing Services,
                      Gun Wharf,
                      Dock Road,
                      Chatham,
                      Kent ME4 4TR.

Bidding for a property

  • Information can be made available in large print, on audio and in different languages.
  • You can bid for up to a maximum of three properties.
  • You can place your bids online using your unique Kent Homechoice number and your date of birth. Simply log in and follow the instructions on the screen.  

Available homes will be advertised every fortnight using:

If you do not have internet access at home, access is available at various public buildings around Medway. A full list of places you can access the internet is included on the Kent Homechoice website.

You can also bid for a home:

  • by phone - call 09062 940020 and follow the instructions - calls cost 25pence per minute;
  • by text message to 07781 472726. Text messages will be charged at your network operator’s standard rate. See the section on text bidding on the Kent Homechoice website to find out more;
  • by using a digital television (Link Digital T.V Kent Homechoice) Virgin, Sky, or if you have an interactive Freeview box such as BT vision;
  • by coupon  - visit: www.kenthomechoice.org.uk/ for details;
  • through direct mail to you or an advocate, if you have difficulty using these methods, or if you need someone to help you with your bidding;
  • in Medway Council and housing association offices.

Successful bids

If any of your bids are successful, you will receive a formal offer from either Medway Council or the housing association who owns the property.

If you have not heard from us in 10 working days from the closing date, your bid has been unsuccessful.

Distribution points

If you do not have internet access at home, access is available at public buildings around Medway. You can use the internet at Riverside One and Rainham Contact Point and all the public libraries.

Our partners

  • View the list of our council partners and their contact details. Please note, for any enquiries contact your local council.
  • See the list of participating housing associations and their contact details.

Please note, for any enquiries contact your housing association.

For more information contact Medway Home Choice by telephone: 01634 334433 / TextRelay: 18001 01634334433 or by email: medwayhomechoice@medway.gov.uk

Write to: Medway Home Choice, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

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