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Kent Homechoice

Medway Council is a member of Kent Homechoice, the Kent-wide choice-based lettings scheme, providing greater choice and involvement in choosing where you want to live.

The scheme allows you to express your interest in properties in Medway that you may be eligible for.

Properties are advertised daily via the internet, digital television, and at local contact points throughout Medway. The list of advertised properties is available on the Kent Homechoice website.  It does not matter what time you express interest in a property, as properties are allocated to applicants in the highest band, with the highest priority date, meeting the advertised criteria.

How to register

To register so that you can bid for a home, you will need to complete a Kent Homechoice online application form.

Bidding for a property

  • You can bid for up to a maximum of three properties at any one time
  • You can place your bids online using your unique Kent Homechoice number and your date of birth. Simply log in and follow the instructions on the screen. 

Available homes will be advertised daily online on the Kent Homechoice website.

If you do not have internet access at home, access is available at various public buildings around Medway. A full list of places you can access the internet is included on the Kent Homechoice website.

You can also bid:

  • by phone - call 01634 334433 and Customer First can place a bid for you - calls charged at local rate;
  • by text message to 07781 472726. Text messages will be charged at your network operator’s standard rate.
  • by using a digital television (Link Digital T.V Kent Homechoice) Virgin, Sky, or if you have an interactive Freeview box such as BT vision. Further information is available on page 21 of the scheme user guide
  • in Medway Council and housing association offices.
  • If you have a smart phone, an app is available by searching Kent Homechoice in the app store

Successful bids

If any of your bids are successful, you will receive a formal offer from either Medway Council or the housing association who owns the property.  If offered a property you will need to have the rent in advance available, each advert will state how much is required.  You will also need documentation for verification purposes, this will normally be identification for all members of your household, proof of income and proof of address.  The housing provider will advise you of what is require prior to offer.

It is possible to see further feedback by looking at your personal homepage on the Kent Homechoice website.

Contact us

Phone: 01634 334433

Email: medwayhomechoice@medway.gov.uk

In writing: Medway Homechoice, Medway Council, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR