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Housing Allocations Policy
From 9 September 2013 Medway Council will be changing the way in
which people are prioritised on the housing register.
Medway Council’s Housing Register has increased, meaning that
nearly 19,000 households are looking for housing in the Medway
area. Due to the relatively small supply of social housing the
majority of those households stand very little or no chance of ever
being considered for a property.
In response to this, changes have been made to the way that we
manage the Housing Register. The allocations policy has been
changed to provide assistance to only the most urgent cases
registered for re-housing.
The majority of cases registered that are considered to be a low
priority will be made inactive and will not be able to bid for
properties. The remaining people will then be re-banded in to band
A, B, C or D. All applicants will be contacted in September with a
new banding or to be informed that their application is to be
Download the Medway Council Allocations
Policy (pdf 449KB). To use this file you will need Adobe
Acrobat Reader. If you do not have it on your computer, please use
Homechoice questions and answers
Why was the Allocations Policy changed?
Previously anyone could register for housing and most people had
little or no prospects of being re-housed. We have reduced the
number of people on the register and now only including those in
My band has gone down why is this?
You no longer meet the criteria for your previous band due to
the new Allocations Policy. Please see the policy linked above for
details of how the bands are allocated.
Why are you put in a higher band for local priority?
People who play a part in making their neighbourhood strong,
stable and healthy; those who help make it a good place to live,
work and play; are valuable people. They are the backbone of their
community and the council believes such people should be considered
for an allocation of social housing to continue to sustaining local
communities in the area where they contribute.
Can I bid if I am on the inactive register?
You will not be able bid whilst on the inactive register,
however if we are unable to let a property to applicants in bands
A, B, C or D, we will allocate the property to clients on the
inactive register based on suitability and waiting time.
How can I get my band increased?
If there is information that you have not yet supplied that you
feel will mean that you meet the criteria for a higher band you
need to submit this information and we will assess your new
I own my own home, can I still remain on the register?
It will depend on how much equity you have in your home and how
much you have in savings. If your equity and savings exceeds
£50,000 you will be unlikely to qualify.
I earn over £50,000 a year, can I still register for
No. If you have a household income exceeding £50,000 you
will not qualify for Homechoice.
I have not lived in Medway for two years, however I have family
members in Medway, will I still qualify?
No. You will only qualify for Homechoice if you have lived
in Medway two years or more.
What will happen with the properties that I previously
expressed interest in?
Any outstanding properties will remain active and will be
allocated to clients based on their new band.
I previously refused a property, will this mean that I will go
into band D?
Only properties that are refused after the new policy comes into
place will count. Anything previous to this will be
I have not bid for a while, will my priority be reduced?
If you have not bid for accommodation in the last six months you
could be given a reduced priority. You need to be actively bidding
if there is accommodation suitable for your needs.
I have a child over the age of 18, can I add them to my
If you have an independent child over the age of 18 who
is financially able to resolve their own housing circumstance,
then they will not be considered on your application.
I have my child at weekends, can I have an extra bedroom for
No. An extra bedroom will only be awarded to the applicant
that is claiming Child Benefit.
How will I know what my new band is going to be?
Your band will be emailed to you if you have applied using an
email address, otherwise it will be sent to you via letter. You
will receive this letter or email the week that the policy goes
live (9 September 2013). However, if you are currently in band C or
D it is likely that your application will become inactive.
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