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If you are a tenant of Medway Council this section will give you
useful information and advice about your tenancy, your rights and
responsibilities as a council tenant and how to become involved in
shaping the services Housing provides.
As a council tenant you have certain rights and responsibilities
depending on the type of tenancy that you hold. For more
information on tenancies and the rights that they grant you visit
Your right to be involved in housing management
All council tenants and leaseholders have the right to have a
say in how the properties they live in are managed. This is called
tenant and resident involvement and it helps to
make sure that the services provided by Housing are always
The council believes that the more it involves tenants in what
it does, the more satisfied they will be with the services it
offers. This is why it provides plenty of opportunities for
participation. If tenants want to play an active role in developing
new types of tenant services or housing management, the council
will give them all the help and support it can.
A full description of your responsibilities are set out in your
Your main responsibilities are to:
- pay your rent on time and make arrangements to pay any other
debts you may have with the council
- keep your home and garden (if you have one) reasonably
- not to disturb or harass your neighbours.
Download the Tenants' Handbook (pdf
611KB). To use this document you will need Adobe Acrobat Reader. If
you do not have this on your computer, please use our advice page.