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Council tenants

If you are a tenant of Medway Council this section will give you useful information and advice about your tenancy, your rights and responsibilities as a council tenant and how to become involved in shaping the services Housing provides.

Your rights

As a council tenant you have certain rights and responsibilities depending on the type of tenancy that you hold. For more information on tenancies and the rights that they grant you visit Medway Council tenancies

Your right to be involved in housing management

All council tenants and leaseholders have the right to have a say in how the properties they live in are managed. This is called tenant and resident involvement and it helps to make sure that the services provided by Housing are always improving.

The council believes that the more it involves tenants in what it does, the more satisfied they will be with the services it offers. This is why it provides plenty of opportunities for participation. If tenants want to play an active role in developing new types of tenant services or housing management, the council will give them all the help and support it can.

Your responsibilities

A full description of your responsibilities are set out in your tenancy agreement. 

Your main responsibilities are to:

  • pay your rent on time and make arrangements to pay any other debts you may have with the council
  • keep your home and garden (if you have one) reasonably clean
  • not to disturb or harass your neighbours.

Download the Tenants' Handbook (pdf 611KB). To use this document you will need Adobe Acrobat Reader. If you do not have this on your computer, please use our advice page.