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Looking after your property
Looking after your home -
Looking after your garden
- Aerials -
Cars - Shared
areas - Rubbish collection - Getting rid of bulky
items - Insuring your
belongings - Using your home for a
Looking after your home
You must look after your home, keep it clean and use it
responsibly. If you, or anyone living with you or visiting you,
cause any damage to your home or to council premises, you will have
to pay for repairs or replacement. You must tell us about the
repairs that need to be done to your home. Go to reporting
repairs for more information.
Looking after your garden
If you have a garden, you must keep it neat and tidy by cutting
the lawn, clearing the weeds and trimming the hedges. You must not
store or keep any bulky or unsightly items in your garden. You must
not use your garden for large items such as trailers, unless you
have our permission in writing.
If you want to install your own outdoor television aerial or
satellite dish, you must get our permission in writing first. If
you want to install a satellite dish and you live in a flat, you
may need to get planning permission first. Most of our blocks of
flats have digital IRS TV systems already installed.
You may only park roadworthy vehicles that are taxed and have a
current MOT certificate on our land. You must not park any vehicle
on grassed areas. You should only park vehicles in garages, in
designated parking areas, or on a proper driveway.
If you live in a flat or maisonette, you should co-operate with
your neighbours to keep the shared areas clean, tidy and clear of
anything that may cause obstruction. If you leave things lying
around that obstruct landings and stairs, we will remove them and
charge you for doing so.
Please take care not to leave dangerous and/or flammable objects
in communal areas.
You should report repairs needed to shared areas, such as
lighting, go to reporting repairs for more
Medway Council provides a weekly collection service for
rubbish, and an alternate weekly collection
for recycling and food and garden waste. Visit
rubbish collection to find out your collection day.
Getting rid of bulky items
If you have large items that are too big for the weekly rubbish
collection, we provide a free bulky-waste collection service. You
are entitled to have one collection every six months free of
charge. Up to three bulky items can be removed at each collection.
If you require a further collection within six months you will be
charged a fee.
bulky waste for more information
Insuring your belongings
It is your responsibility to find and contact an insurance
provider. We insure the structure of your home. This does not
include cover for your belongings, fixtures, fittings and
alterations you may have at the property. We strongly advise you to
get your own home contents insurance as protection against
accidental damage, theft, water leaks and so on.
Using your home for a business
If you want to run a business from your home, you must get your
housing officer’s permission in writing and any planning permission
you may need. We will not give you permission to run a business
from home if it is likely to cause a nuisance to your neighbours,
for example, noise and deliveries.
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