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What will Medway Council do to make sure that my property is in a good condition for me to move in to?
To make sure that your home is suitable for you to live in, we
will under take the necessary repairs to meet our lettable
standards that have been developed in consultation with our
customers. Before you move into your new home the council will make
certain that it is safe and secure by completing all essential
repairs required to the property. We aim to complete as much
non-essential repair work possible before you move in. However, we
may complete some non-essential repairs that are not a health and
safety issue after you have moved in to avoid a delay in the
If you find that your property does not meet these standards
when you move in, you should contact the Housing Repairs
View the lettable standards and the void policy.
Medway Council will not :
- provide incoming tenants with carpets or furniture;
- arrange connection to a gas or electricity supplier.
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