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Leaseholder consultation (Section 20)

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Housing Services has an obligation to you as a leaseholder to maintain the building in which you have a property. It is of fundamental importance that full and meaningful consultation with you takes place before any major works to your block occur, or long-term contracts with sub-contractors are entered into. This is laid out in the Landlord and Tenant Act 1985 and in the Commonhold and Leasehold Reform Act 2002.

There are three main benefits to the consultation process:

  • You are aware of and can have an input into the plans for work to your building.
  • You are aware that work is due to be done that will have a financial impact on you and can plan accordingly.
  • Housing Services is able to allocate to and recoup from you a fair percentage of the costs incurred for carrying out the work.

Housing Services will consult with you about qualifying works and qualifying long-term agreements with contractors and will define the differences between repairs and improvements, making clear which can be recharged for.

Find out more about section 20 consultation.

For more information contact Housing Services by telephone: 01634 333219 or by email: housing@medway.gov.uk / leaseholders@medway.gov.uk

Write to: Housing Services, Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR

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