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Have a say in housing services
Are you interested in finding out how housing services in
Below are a wide range of opportunities for you to have your
say and get involved in the process.
The Housing Services
Resident Events Calendar 2016/17 highlights upcoming
residents events. If you would like to attend any of the events or
would like more information please phone 01634
333201. The calendar will be updated regularly.
Become an Estate Champion
The role of a champion is to be the voice for
residents. Champions are expected to go on estate inspections
to make sure things are noted by housing officers and if
other residents wish to attend they can too.
Estate champions are the point of contact that
isn’t a member of staff, who can take views to housing
staff on your behalf and feedback any information when
appropriate. There are meetings held throughout the year with the
champions and Housing Services. At these meetings they develop and
monitor an action plan for improving the estates and communication
between Housing Services and residents.
05.09.16 Minutes (pdf
05.10.16 Minutes (pdf
Minutes (pdf 80KB)
Local Offers are developed in partnership with residents and are
delivered in addition to our everyday services. Local Offers are
designed to meet specifically identified needs and priorities and
can apply to all tenants and leaseholders, or just to individual
estates or neighbourhoods.
View our 2016 Local
Offers (pdf 125KB)
View the outcomes of our 2015
Local Offers (pdf 134KB)
Free Courses for tenants and leaseholders
Have you thought about improving your skills but don't have the
time? Housing Services are offering the following free and fun
- CV Writing Skills
- Interview Skills
- Confidence Building
- Basic Computer Skills
Our August courses have now finished, but we are arranging more
courses for September and October. To register your interest email
Register with People Bank
People Bank is an ever-growing group of tenants and leaseholders
that we can call upon for housing consultation. It is a group of
people willing to give a little of their time to answer questions
on various issues. Members might be required to read and comment on
a document or to answer a small survey by phone, email or text.
Join us on an estate inspection
An estate inspection looks at the exterior and communal parts,
facilities and grounds of a Medway Council housing estate.
Tell us you want to join an estate inspection.
You can also view the Estate inspection timetable.
Free e-learning courses for Medway residents
Take part in a new training package on a variety of subjects,
from basic home maintenance to preparing for interviews.
Produced in partnership with Housing e-Academy, these free
courses are a brilliant way for you to enhance your skills in
different areas and add something to your CV. All you need to
do is register your
details (making sure you select Medway Council as your housing
provider from the drop-down list), select your preferred modules,
and start learning.