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Have a say in housing services

Are you interested in finding out how housing services in Medway work?
Below are a wide range of opportunities for you to have your say and get involved in the process.

Free Courses for tenants and leaseholders 

Have you thought about improving your skills but don't have the time? Housing Services are offering the following free and fun courses:

  • CV Writing Skills
  • Interview Skills 
  • Confidence Building
  • Basic Computer Skills

Our August courses have now finished, but we are arranging more courses for September and October. To register your interest email tenant.participation@medway.gov.uk.

Housing Consultations

We want to ensure we continue to provide a range of high quality services, including those for tenants and leaseholders. We are reviewing the best way to provide these services and want your views on how we do this.

We are currently consulting on the following draft policies:

Fire Safety Management Strategy and Fire Strategy Action Plan

This strategy is a plan and method of approach to how Medway Council Housing Services will continue to meet statutory obligations under the Regulatory Reform (Fire Safety) Order 2005 (FRO) which is for communal areas and the Housing Act (2004) for internal areas within flats. It also shows how we plan to address areas that are identified from Fire Risk Assessments (FRA) and other guidelines. The purpose of this strategy is to ensure that we have reasonably covered all risks identified from FRA’s.

View the Fire Safety Management Strategy  (pdf 125kb) and the Fire Strategy Action Plan (pdf 13KB)  


The consultations close on 14 September 2015. If you would like to comment or provide feedback, email tenant.participation@medway.gov.uk 

Register with People Bank

People Bank is an ever-growing group of tenants and leaseholders that we can call upon for housing consultation. It is a group of people willing to give a little of their time to answer questions on various issues. Members might be required to read and comment on a document or to answer a small survey by phone, email or text.

Join us on an estate inspection

An estate inspection looks at the exterior and communal parts, facilities and grounds of a Medway Council housing estate. Tell us you want to join an estate inspection.

You can also view the 2015 Estate inspection timetable (pdf 74KB).

Local Offers

Local Offers are developed in partnership with residents and are delivered in addition to our everyday services. Local Offers are designed to meet specifically identified needs and priorities and can apply to all tenants and leaseholders, or just to individual estates or neighbourhoods.
View an update of our Local Offers for 2015/2016 (pdf 146KB).

Free e-learning courses for Medway residents

Take part in a new training package on a variety of subjects, from basic home maintenance to preparing for interviews.

Produced in partnership with Housing e-Academy, these free courses are a brilliant way for you to enhance your skills in different areas and add something to your CV. All you need to do is register your details (making sure you select Medway Council as your housing provider from the drop-down list), select your preferred modules, and start learning.