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Have a say in housing services
Are you interested in finding out how housing services in
Below are a wide range of opportunities for you to have your
say and get involved in the process.
We want to ensure we continue to provide a range of high quality
services, including those for tenants and leaseholders. We are
reviewing the best way to provide these services and want your
views on how we do this.
We are currently consulting on the following draft policies:
Draft Mutual Exchange Policy:
Our current mutual exchange
policy enables households to exchange to one bedroom above
their housing need. For example, a single person with one child is
a two bedroom need but can make a mutual exchange to a three
The revised version will restrict
households from moving to a property above their housing
We are proposing to take this decision as a household may move to a
property that they are unable to afford if they are in receipt of
housing benefit, potentially causing the household to experience
problems with debt in addition to owing outstanding rent. The
social housing need for family homes in Medway is also a
Draft Damp, Mould and Condensation Strategy
The long term objectives of our Damp,
Mould and Condensation Strategy are to prevent the occurrence
of these issues by:
- Improving the thermal efficiency of our stock to provide
more affordable warmth
- Providing targeted information to residents on how to prevent
condensation in order to increase ventilation.
The consultations close on 31 July 2015. If you would like
to comment or provide feedback, email email@example.com
Register with People Bank
People Bank is an ever-growing group of tenants and leaseholders
that we can call upon for housing consultation. It is a group of
people willing to give a little of their time to answer questions
on various issues. Members might be required to read and comment on
a document or to answer a small survey by phone, email or text.
Join us on an estate inspection
An estate inspection looks at the exterior and communal parts,
facilities and grounds of a Medway Council housing estate.
Tell us you want to join an estate inspection.
You can also view the 2015 Estate inspection timetable (pdf
Local Offers are developed in partnership with residents and are
delivered in addition to our everyday services. Local Offers are
designed to meet specifically identified needs and priorities and
can apply to all tenants and leaseholders, or just to individual
estates or neighbourhoods.
View an update of our Local Offers
for 2015/2016 (pdf 146KB).
Free e-learning courses for Medway residents
Take part in a new training package on a variety of subjects,
from basic home maintenance to preparing for interviews.
Produced in partnership with Housing e-Academy, these free
courses are a brilliant way for you to enhance your skills in
different areas and add something to your CV. All you need to
do is register your
details (making sure you select Medway Council as your housing
provider from the drop-down list), select your preferred modules,
and start learning.