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At risk from homelessness

If you are homeless or about to become homeless, we have a legal duty to provide you with advice and assistance. The kind of assistance you are entitled to depends on your circumstances.

Please book an appointment at Kingsley House in Gillingham, where we will have a range of options we can discuss, including temporary accommodation.

Book an appointment at Kingsley House

To book an appointment phone 01634 333 600 or if you urgently require accommodation outside of office hours you can phone the emergency out of hours number 01634 304 400.

The address of Kingsley House is: 37 - 39 Balmoral Road, Gillingham, ME7 4PF

Find the location on a map

Domestic abuse

If you are experiencing domestic abuse, hate crime or harassment and need to leave your home immediately, view our Domestic Abuse page.

Homelessness Prevention Strategy 2017-19

The aim of the strategy is to describe the challenges Medway faces in relation to homelessness and how we plan to address these challenges.

We consulted with partner organisations in the summer of 2016 and used this information to draft the strategy. The public consultation ran in the spring of 2017 and we encouraged members of the public and local organisations to comment.

We received responses from service users and organisations and considered these carefully. The strategy was discussed by committees within the council and we used their feedback and the feedback from the consultation to update the strategy.

The strategy was agreed by the council in August 2017 and we are now carrying out the actions in the action plan with partner organisations.

The Homelessness Reduction Act 2017 is expected to come into force in April 2018. When the Act is in force, and the relevant guidance has been released, we will review the strategy.

Read the Homelessness Prevention Strategy 2017-19