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Housing Services Customer Surveys
Making your views heard
Housing Services values the opinions
of our customers. We have created a series of online
surveys for you to complete to give you
the opportunity to tell us your views on the
services that we are providing. We will use the information
received from the surveys to improve our services and value for
money.
If you have recently used one of our
services and would like to let us know how you feel we have
performed, please complete one of the relevant satisfaction
surveys.
We appreciate your help.
Online web surveys
Responsive repairs customer satisfaction survey
If you are a Medway Council tenant and
have recently had a repair completed, please let us know your views
on our service. If possible please have your repair reference
number to hand, this can be found on your repair appointment
letter.
All valid responses to this survey
will be entered into our £30 quarterly prize draw.
Complete this survey at www.surveymonkey.com/s/FBHB6PZ.
Estate Services customer satisfaction survey
If you are a Medway Council tenant who receives a cleaning
service from our Estate Services team, please let us know
your views on our service.
All valid completed surveys will be entered into a £30
quarterly prize draw.
Complete this survey at www.surveymonkey.com/s/5QBJXF6.
Paper surveys
To use these pdf files you will need Adobe Acrobat Reader. If
you do not have it on your computer, please use the advice page.
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