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The Private Sector Housing Team works with landlords on a
variety of services and gives advice, information and support where
The council operates a bond scheme to help tenants secure
privately rented accommodation. If you have a property that you
think would be suitable for the scheme, please contact the Housing
Department at email@example.com or by
telephone 01634 333600. The property will need to
be inspected by the Private Sector Housing Team.
Multi Occupancy Bond
Following the restrictions imposed by the new single
accommodation rate (SAR) for single households under the age of 35,
Medway Council foresees a large demand for rooms in shared houses
in the near future. As the current Homebond scheme is not suitable
for assisting clients to secure a room in a shared house, a new
tool has been developed to assist those affected by the SAR changes
to secure accommodation.
Advertise your property through Medway Council's database to
potential tenants. Please note all properties will be inspected
before accepting on the property list, except if you are
an accredited landlord
Tenant Information Pack
Tenant Information Pack (pdf 81KB) which you can give to
new tenants moving into your properties. To download this and
other pdfs you will need Adobe Acrobat Reader. If you do not
have it on your computer, please use the advice page.
Landlords' and landlord's agents' responsibilities
Tenancy deposit scheme
From April 2007, all deposits taken by landlords and letting
agents for assured shorthold tenancies must be protected by one of
the three government Tenancy Deposit Protection schemes. Find out
more at Deposit protection
schemes and landlords or phone 0845 609
Energy performance certificate
From October 2008, Energy Performance Certificates must be
available and shown to all potential tenants on all rented
properties. Find out more at http://epc.direct.gov.uk/index.html.
Gas safety certificates
Find out how to carry out gas safety
checks at your property and how often you should do them.
Periodic electrical inspection and testing for rented
The Electrical Safety Council (ESC) recommends that the periodic
inspection and testing is carried out at least every five years or
on change of tenancy. However, housing organisations that keep an
up-to-date record of the condition of their housing stock and work
to a written maintenance programme and periodic testing regime may
be in position to justify a longer period between inspection and
tests. To find out more, phone the ESC on 0870
0400561, email firstname.lastname@example.org
or visit www.esc.org.uk
Houses in multiple occupation (HMO)
The HMO management order states that periodic inspection and
testing must be done at least every five years. Find out more about
landlords' responsibilities for HMOs.
A risk assessment under the Housing Health Safety Rating System (HHSRS) is
likely to identify the need for working smoke alarms if they are
not already present.
Emergency and general contact numbers
You must provide your tenant with an out-of-hours contact number
in case of emergencies and also a general contact number for the
tenant to contact you to report any maintenance issues.
The Landlord Action website
provides a whole range of services, including, free advice on
tenancy issues, how to avoid bad tenants and letting agents, debt
recovery, tracing tenants and tenant referencing. For further
information, phone 020 8906 3838.
The Electrical Safety Council (ESC)
ESC is an independent charity
committed to reducing deaths and injuries through electrical
accidents at home and work. It provides advice on electrical safety
for landlords. The council is supported by all sectors of the
electrical industry as well as local and central government and
works to promote safety and good practice. Download the landlord's
electrical safety booklet. For further information, phone
0870 040 0561.
Landlords Energy Saving Allowance (LESA)
If you are a landlord and make energy saving improvements to
your property, such as loft and cavity wall insulation, you could
reduce the tax you pay by claiming the Landlord's Energy Saving
Allowance. To find out if you are eligible, visit the
Green Deal or energy saving for your home or business.
Housing Allowance (LHA) helps the council to work out Housing Benefit for
people on low incomes who rent from private landlords. It takes
into account the area they live in and the number of people
occupying their property. For further information on who it applies
to and how this will affect you, phone 01634
Legal advice and support
Citizens Advice Bureaux
Advice Bureaux offer free information and advice to help people
resolve their legal, money and other
Shelter is a
registered charity that offers information and advice for all
Download the Housing
Enforcement policy (pdf 146KB) and the Diversity
Impact Assessment screening form (pdf 80KB).