Licensing

The Licensing Unit tries to provide an excellent service to its clients. This customer survey form can give a better picture of how it is doing. Please select "printer friendly" at the top of the page, print it off and when completed, send it to the Licensing Unit using the contact details at the foot of the page.

1.  Please tick all the types of licence or permit that you have applied for or hold.

2.  Please specify the forms of contact you have had with the Licensing Unit.

3.  How do Licensing Unit staff rate for courtesy and helpfulness?

4.  How do you rate the Licensing Unit's services in terms of:

a) advice given either at reception, via email, in leaflets, on the internet, by letter or on the telephone?

b) clarity of information?

c) Speed in dealing with your enquiry or application?

5.  How does the Licensing Unit compare with that of any other council you have dealt with?

6.  Name and address
(There is no obligation to provide this information but it will be useful if there are issues you would like the Unit to respond to you about.

All the information you provide will be handled within the terms of the council's obligations under the Data Protection Act 1998.)

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