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As customers, suppliers will make clear to their suppliers and those wishing to do business with them, what is expected of them.
Suppliers will ask their suppliers to work with them by:
- being open about their aims, objectives, strategies and alliances as they relate to the council’s business;
- making clear any assumptions and/or risks to the council that underpin the ability to deliver the required goods or services;
- respecting the need for integrity, probity and fairness in the tender process and after the contract award;
- pursuing continuous improvement and where appropriate, sharing experiences, innovations and market advances;
- being proactive in the improvement of the trading relationship;
- working with their suppliers to promote an integrated supply chain and to make effective use of skills and resources;
- fostering professionalism and staff training to enable continuing effective delivery over the life of the contract;
- only bidding where realistic and behaving in such a way as to maintain customer confidence throughout the contract life;
- receiving tender feedback as a means of improving future tender prospects;
- working collaboratively with the suppliers and other parties to ensure that the focus is maintained ultimately on the public interest at all times, as appropriate;
- meeting all diversity requirements for the particular contract;
- complying with all relevant legislation including:
- the new code on workforce matters, as it affects procurement;
- new legislation on racial equalities, as it affects procurement.
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