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Trading standards

up arrow : go up one level Traders' guide
Appeals procedure
Logo: Fair trader scheme

Scope

You can appeal against any decision made by Trading Standards to refuse membership of, and removing from the Medway Fair Trader Scheme.

Procedure

  • Any decision to either refuse or revoke membership by the Trading Standards Service will be communicated in writing to the business concerned. Reasons for the decision will be given, along with information about how to appeal against it.
  • A business may appeal against a decision to refuse or revoke membership to the Head of Trading Standards.
  • An appeal must be made in writing and received by the Trading Standards Service no later than 21 days from the date of postage of the first letter refusing or revoking membership.
  • Appeals are to be addressed to Head of Trading Standards and Enforcement at the address below.
  • Following the receipt of an appeal, the Head of Trading Standards will review the decision to refuse or revoke membership.
  • The findings of the Head of Trading Standards will be confirmed in writing with reasons to the business within 21 days of receipt of the appeal.
  • The Decision of the Head of Trading Standards will be final. No further appeal is allowable under the scheme.  

For further information contact:
email icon Email : fairtrader@medway.gov.uk
Telephone icon Telephone : 01634 333555
Mail icon Write to : Trading Standards
Civic Centre
Strood
Kent ME2 4AU
Minicom icon Minicom : 01634 333111

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