Citizens Advice Medway offers free, confidential, impartial and independent advice on many subjects including:

• debt;
• welfare benefits;
• housing;
• employment.

Initial access is by telephone only.

There are two Citizens Advice Bureaux in the Medway area which can be found at:

• 5A New Road Avenue
  Chatham
  Kent ME4 6BB
  Opening times (www.citizensadvice.org.uk/bureau_detail.html?serialnumber=100807)
• 46 Green Street
  Gillingham
  Kent ME7 5TJ

Telephone helpline

• 0844 826 9709;
• Monday to Friday 9.30am-3pm;
• 24-hour automated advice line outside these times;
• Access to appointment service.

Chatham self-help information centre

• Monday to Friday 9.30am-3pm;
• Call at reception on the second floor, for assessment only;
• Access to information kiosk.

Legal advice Ssrvices

• Appointments only.

Debt and housing helpline

• Monday to Friday 9.30am-3pm;
• Based at Chatham Office, telephone 01634 888182 or text "name and issue" to 07913 677832;
• Debt, welfare benefits, employment and legal advice are available, please speak to an advisor to arrange an appointment;
• internet advice, www.adviceguide.org.uk.

Chatham Jobseekers advisory service

• Monday to Friday 9.30am-3pm;
• help with job search and writing CVs;
• based at the Chatham office;
• no appointment is necessary, call at reception on the second floor.

For further advice email advice@medwaycab.cabnet.org.uk

For any enquiry or advice by letter, contact the Chatham Office.

Volunteers

Every Citizens Advice Bureau is a registered charity, reliant on volunteers who make up 90 per cent of the people who staff the bureaux in Chatham and Gillingham. Their volunteer roles are as advisers, trainee advisers, admin supporters, receptionists, social policy co-ordinators, guidance tutors, session supervisors, mentors, management committee and advisory group members. For further advice on volunteering email training@medwaycab.cabnet.org.uk

Citizens Advice Medway is registered charity number 1115644.

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