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Medway's Community Safety Partnership is committed to making sure that all Medway residents are able to live happily in their homes. Fortunately, incidents of serious anti-social behaviour are rare but persistent nuisance is common and can make life very miserable indeed. Everybody has the right to live in a clean, safe environment and although all the members of the partnership try hard to make sure that this happens, they need your help and cooperation. This is your community.
What is anti-social behaviour?
There are many types of anti-social behaviour and Medway Council has several different ways of dealing with it.
If a crime is being committed, the police should always be contacted first
You should dial 999* when:
- life is threatened,
- people are injured,
- a crime is in progress,
- offenders are nearby.
* You should only dial 999 when you need immediate help. If you use a mobile phone to dial 999, tell the operator at once where you are phoning from, so that your call can be dealt with by the local police.
You should call your local police station when:
- there is no immediate danger to life,
- the crime is not in progress and the offender is not nearby.
Examples of non-urgent incidents that should be reported in this way are:
- a stolen bicycle,
- a car that has been deliberately damaged,
- finding stolen property,
- a minor traffic accident.
To report a non-urgent incident in the Medway area (Rainham, Gillingham, Chatham, Rochester and Strood) telephone 01634 891055. These calls are charged at local rate and are answered by the Kent Police Force Communications Centre in Maidstone. You will be diverted to the person best able to respond to your call.
It is important that telephone lines handling 999 calls are kept free for emergencies, i.e. when life is in danger or a crime is in progress. If you call 999 when the situation is not urgent, it could take longer for a person in a real emergency to get the help they need. This could mean the difference between life and death. Only around 60% of the 999 calls made each year are real emergencies needing an immediate response.
If you call 999 and the situation is not urgent, your call will be directed to your local police station.
Non-criminal anti-social behaviour
Problems such as:
- youth nuisance,
- under-age drinking,
- graffiti,
- verbal abuse,
should be reported to the Community Safety Street Team Co-ordinator on 01634 338131.
Problems such as:
- household rubbish put out too early for refuse collections,
- fly-tipping and fly-posting,
- litter,
- trade waste,
- illegal street trading,
- cars for sale on the roadside,
- cars being repaired on the roadside,
should be reported to the Environmental Enforcement Team on 01634 333333.
Problems such as:
- abandoned vehicles,
- potholes in the road,
- trip hazards,
- overhanging foliage,
- damaged traffic signs,
- poor street cleaning,
- noise nuisance,
- stray dogs,
- dog fouling,
- dangerous dogs,
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should be reported to the Medway Wardens (Frontline Taskforce) on 01634 333333. What Medway's Community Safety Partnership is doing to stop anti-social behaviour If council or social housing tenants are behaving anti-socially, the landlord can take them to court and ask that they are evicted from their home. A tenancy agreement is a legally binding document and if the terms of the agreement are broken, landlords can apply to the courts to have tenants evicted.
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Tenants are also responsible for the behaviour of their children and any person visiting their homes. The council and social housing landlords have no wish to evict anyone but will take action against tenants who have no consideration for the well-being of the communities in which they live. The partnership works very closely with the police to try to reduce incidents of anti-social behaviour but relies heavily on co-operation from tenants and leaseholders. If there are problems in an area, witnesses may be asked to assist it in helping to identify the people causing the problems. It is very important that local people help the partnership to keep their community clean and safe.
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