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Moves

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Council receptions and contact points

The table below shows the changes taking place to Medway Council contact points and receptions that took place in March, April and May 2008.

If you want to use a council service in person, please check below to see where you need to go to visit the service you need.

Previous location

Services

Current location

Municipal Buildings reception, Gillingham.

Closed on Friday, 28 March.

No service from this location after this date.

  • Medway Revenues and Benefits Service (including council tax and business rates).
  • Housing (including advice, allocations, homelessness).
  • Cashiers.*

Chatham contact point
Riverside One
Dock Road,
Chatham
Kent ME4 4SL

Opened Tuesday, 1 April.

Please note there will be no cashier service available at Chatham contact point, although cash and cheque payments can be made there using the automated till. Find out more.

Civic Centre reception, Strood.

Closed on Friday, 23 May.

No service from this location after this date.

  • Medway Revenues and Benefits Service (including council tax and business rates).
  • Cashiers.*

Chatham contact point
Riverside One
Dock Road,
Chatham
Kent ME4 4SL

Opened Tuesday, 1 April.

Please note there will be no cashier service available at Chatham contact point, although cash and cheque payments can be made there using the automated till. Find out more.

Civic Centre reception, Strood.

Closed on Friday, 23 May.

No service from this location after this date.

  • Strood contact point.
  • Parking services reception.

Annex B
Civic Centre
Strood
Kent ME2 4AU

Opened Tuesday, 27 May.

Planning reception, Compass Centre, Chatham Maritime

Closed on Tuesday, 22 April 2008.

  • Planning (Development Control)

Planning reception
Gun Wharf
Dock Road
Chatham
Kent ME4 4TR

Opened Wednesday, 23 April 2008.

Please phone 01634 331700 for guidance.

Chatham Local Office
Military Road, Chatham.

Closed on Friday, 28 March.

  • General enquiries including:

    • waste,
    • recycling,
    • roads,
    • traffic management,
    • public transport,
    • greenspaces
    • environmental health.

Chatham contact point
Riverside One
Dock Road,
Chatham
Kent ME4 4SL

Opened Tuesday, 1 April.

Please note there will be no cashier service available at Chatham contact point, although cash and cheque payments can be made there using the automated till. Find out more.

*For customers who use the council's cashiers at the Municipal Buildings or the Civic Centre, there are several alternatives to paying cash. We will be communicating with all users of the cashiers service to let them know about these alternatives in advance of the moves. Find out more about these alternatives, including other places to pay cash.

For further information contact:
email icon Email : customer.first@medway.gov.uk
Telephone icon Telephone : 01634 333333
Mail icon Write to : Medway Council
Gun Wharf
Dock Road
Chatham
Kent ME4 4TR
Minicom icon Minicom :

01634 333111


Related A-Z index
Service standards in planning | Customer First performance | Customer First Service Plan | Licensing customer survey | Customer Care Charter | Complaints procedure | Core values | Customer First | Moves

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