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Residents and visitors to Medway can make payments online for: - council tax;
- business rates, National Non Domestic Rate (NNDR);
- mortgages;
- parking fines;
- social services invoices;
- service charges;
- housing benefit overpayments;
- housing rents;
- garage rents.
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Paying safely online
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The Medway Council online payment service uses a secure server and encryption to ensure your card details remain secure and confidential.
When you use our website, the personal information and card numbers you send us are encrypted, which turns them into bits of code that are securely transmitted to us over the internet.
The information you give us during an online transaction is used only to record your payment. Medway Council has a duty under the Data Protection Act 1998 to ensure that the information is only used for the purpose it is provided for, and is not disclosed to anyone else.
It is always a good idea when using a credit or debit card to make an online payment to be aware of other people or anything unusual as you enter your details as this will help to prevent them being fraudulently misused.
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Pay your bill online
Please note that Medway Council does not accept payment by American Express and cannot accept payment online by Electron or Maestro International cards. If you wish to pay by Electron or Maestro International cards, please contact the cashiers on 01634 332803, Monday to Friday between 8.30am and 5pm.
Please have your payment card and council reference or account number to hand before you pay. The examples below show where on a bill to find these numbers.
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