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Policy and performance

up arrow : go up one level Freedom of Information Act 2000
How to ask for information

You may want to see if the information you need is already available. The Publication Scheme (pdf file 1,432KB) lists the documents and leaflets that Medway Council already publishes. To use this file you will need Adobe Acrobat Reader. If you do not have this on your computer, please use our advice page. It may be that the information is already available and the Publication Scheme will explain how to get it.

The information that you need may be an operational or service request. Medway Council has many online forms that will send your request to the appropriate department. The frequently asked questions pages of the website may also be able to answer your questions or you may want to search the website for the information.

Medway Council does not need to know why you are making the request. All the council needs to know is what information you are looking for and how you can be contacted with the response, for instance by phone, email or through the post.

If you want information that is not an operational or service-related request you must make the request in writing. You can send the council an email (customer.first@medway.gov.uk?subject=Request for Information), complete a Request for Information online form or write to the address below.

If you are unable to submit your request in writing yourself, you should seek help from someone who understands the request you wish to make. The Citizens Advice Bureau (CAB) will be able to help you make such a request.

Logo: Freedom of information

For further information contact:
email icon Email : customer.first@medway.gov.uk
Telephone icon Telephone : 01634 333333
Mail icon Write to : Customer Services
Civic Centre

Strood
Rochester
Kent ME2 4AU
Minicom icon Minicom : 01634 333111

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