Parking

Medway Civil Enforcement Officers patrol all of the Medway area and cover on and off-street parking, including;

• car parks;
• residential areas;
• disabled bays;
• permit-only areas;
• all single and double yellow lines;
• school markings;
• pay and display areas;
• bus lane and bus stop enforcement;
• vehicles stopping on a pedestrian crossing area marked by white zig-zag lines.

Civil Enforcement Officers do not deal with:

• parking appeals;
• issuing permits;
• abandoned or untaxed vehicles;
• vehicles parked on the footway;
• vehicles parked on grass verges;
• vehicles causing an obstruction;
• white zig-zag lines;
• courtesy disabled bays, i.e. where no post or disabled plate is on display.

They are, however, able to deal with ticket machine breakdowns and calls from members of the public where a specific enforcement problem has arisen.

The contact phone numbers below are staffed from 7am until 7pm, Monday to Friday, and from 7am to 5pm on Saturday. All phones have a message-answering facility and any calls received outside these times will be answered as soon as possible.

The council's Parking Section also has staff to operate both multi-storey car parks in Chatham.

Due to the high demand on the service, it is not always possible to deal with individual requests on the day they arrive. Letters will be answered within 10 working days and telephone messages will be replied to as soon as possible.

There is no rapid response facility for parking enforcement but the council will enforce parking restrictions when requested as soon as possible.

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