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Public transport |
Public transport for people with mobility difficulties
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| Railway and bus stations with access for people with disabilities |
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Telephone numbers for disabled passenger arrangements
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Railway stations
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08706 030405
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Bus stations
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01634 832666
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Chatham Station
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Staff
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On duty 24 hours a day. When the ticket office is closed, staff located near the ticket barrier can help you.
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Location
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Off Railway Street from New Road Avenue.
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Access
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All platforms are accessible to wheelchair users for all directions of travel via side entrances. There is a flush kerb on the pedestrian crossing 19m to the right of the station entrance. The door is 1.25m wide. Access to the platform is by the side entrances. There is a gate to the platform; ring the bell here for assistance. A footbridge is available to cross to the other platform; ask for assistance from staff.
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Parking
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There is short and long term pay and display parking available and spaces for blue badge holders in Hills Terrace car park.
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Toilets
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A disabled toilet is available 24 hours.
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Public telephone
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There are cash and card telephones with doors, two cash phones with open access, 1.25m high outside the station building.
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Waiting area
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There is a sheltered platform and a heated waiting room.
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Refreshments
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The station has a cafeteria with tables and chairs on the London-bound platform. There are vending machines on the station and a kiosk in the booking hall.
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Left luggage
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No facility.
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Ticket office
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The counter less than 96cm high, two self service machines, one 1.47m high and the other 1.34m. There is a speak easy facility, open from 10.15am to 5pm daily.
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Taxis
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In the station forecourt.
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Gillingham Station
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Staff
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On duty 24 hours a day. When the ticket office is closed, staff located near the ticket barrier can assist you.
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Location
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Railway Street.
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Access
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Ramped entry and automatic doors to ticket office, flat access to coast bound platform via side gate. There are lifts available which give full access to the platforms to wheelchair users; ask for assistance from the station supervisor, located on platform 3.
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Parking
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There are no facilities for disabled drivers but bays will be installed shortly.
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Toilets
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There are male and female toilets and a disabled toilet on platform 3 operated by a radar key, which is available from staff.
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Public telephone
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Cash and card telephones with doors.
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Waiting area
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Covered and heated sheltered areas.
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Refreshments
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Kiosk in booking hall, level access.
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Left luggage
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No facility.
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Ticket office
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Low level approach suitable for people in wheelchairs. Self services machines outside.
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Taxis
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Outside station entrance.
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Rainham Station
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Staff
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On duty 5.55am-8pm (Monday-Friday); 7am-7pm (Saturday); 8am-7pm (Sunday).
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Location
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From Station Road, off Rainham High Street.
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Access
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Flush curb entrance to front and back. To summon the assistance needed to cross to the other platform, ring the bell by the barrier.
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Parking
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Short stay, long term parking available behind the station.
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Toilets
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Unisex toilets operated by radar key which is available from staff.
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Public telephone
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Cash and card telephones, some with open access.
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Waiting area
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Spacious, heated and sheltered areas with fixed seats.
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Refreshments
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Morning only at the newsagents, open access.
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Left luggage
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No facility.
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Ticket office
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Low counter approach. Self service machines.
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Taxis
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There is a taxi rank outside the station forecourt.
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Rochester Station
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Staff
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On duty 6am- 9.30pm.
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Location
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Off Corporation Street, onto Rochester High Street, the station is 200m on the left.
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Parking
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None.
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Toilets
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None.
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Public Telephone
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Cash and card telephones.
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Waiting Area
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Covered area on both platforms. London-bound is heated.
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Refreshments
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Small unit by entrance to station.
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Left Luggage
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No facility.
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Ticket Office
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Low level counter approach.
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Taxis
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No official taxi rank, but there is a taxi office to the right of the main building.
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Strood Station
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Staff
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On duty 5am-1.45am Monday to Saturday, 6am-midnight Sunday. Station wheelchair available.
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Location
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Front entrance via Canal Road, back entrance off Station Road, both from the A2.
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Access
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Ramped subway opposite Grove Road, with a street ramp up to the station entrance. Assistance is needed to cross to the other platforms, as the subway has steps.
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Parking
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Short and long term parking available.
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Toilets
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No disabled facility, male toilet only.
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Public telephone
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Three booths, cash and card.
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Waiting area
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Heated waiting room, three door entrance, moveable seats.
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Refreshments
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Kiosk with open approach in booking hall.
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Left luggage
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No facility.
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Ticket office
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Low counter, speak easy facility.
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Taxis
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Immediately outside the station.
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Chatham Bus Station
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Staff
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Available 7am-8pm (Monday-Saturday), 8am-6pm (Sunday); willing to give assistance.
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Location
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Off Military Road in town centre, approach via Pentagon Shopping Mall which shares many facilities.
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Access
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Via lifts with non-slip surfaces from shopping mall through 6 double doors. Pedestrian access via vehicle exit ramp.
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Parking
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Nearest parking in Pentagon multi-storey car park
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Toilets
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Unisex toilets with convenient washing facilties.
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Public telephones
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Cash and card telephones with good accessibility for wheelchairs are available in the Pentagon Centre or outside the police station if the centre is closed.
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Waiting area
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Indoor bus station, some seating provided.
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Refreshments
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None.
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Left luggage
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No facility.
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Ticket office
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Bus and coach tickets can be bought from the travel office in the station.
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Taxis
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Available outside the entrance to Pentagon Centre.
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| Related A-Z index |
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Complaints about social care for adults | Bus services | Commuter coach services | School bus services | Renewal of vows | People who qualify for a bus pass | Bus pass | Conditions of use for the bus pass | Important facts about the bus pass | Carers | Advisory services | Minority ethnic communities | Bus operators in Medway | Disability and access | Children with disabilities and complex medical conditions | New Directions - Welfare to Work | Day centre for physically disabled people | Enhanced care services | Residential respite care for people with learning disabilities | Disabled person's parking bay | all related items » |
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