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If you do not return your loans on time, you will have to pay overdue charges. These are:
- 17p per book per day for adults, to a maximum of £5;
- 5p per book per day for people with a “teen” card or who are retired, to a maximum of £2.
Children do not have to pay a charge but please note that charges will have to be paid on children’s books taken out on an adult card.
In addition, the library service also charges postage for letters sent out to borrowers telling them about overdue books.
If DVDs, videos or other charged items are returned late, the library service makes a “rehire” charge. In other words, if you have paid £2.50 to borrow a DVD for two days and return it a day late, another £2.50 has to be paid. The same applies to language courses or spoken word cassettes.
If you have a visual impairment or other disability, you might be exempt from overdue charges. Please ask the next time you visit a library or use the contact details below.
To avoid charges, make sure you renew items. You can do this by phoning any library and you can also renew items online at http://libcat.medway.gov.uk. You will need a PIN (Personal Identification Number) to do this. To get a PIN, you will need to take some proof of address (such as a recent bill) to your library, along with your library card.
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