Adults

• Citizens Advice Bureau
• Voluntary and community organisations
• Job Centre
• MENCAP (www.mencap.org.uk)
  For people with a learning disability 01622 678422.
• Kent Direct Payments (www.kent.gov.uk/socialcare/adults-and-older-people/direct-payments)
  This organisation offers information and advice, including a support line.
• National Centre for Independent Living (www.ncil.org.uk)
  Based in London, this Centre has been set up to promote independent living and is an important resource for people on Direct Payments schemes. It offers access to a network of fellow users and an opportunity to explore many issues.
• Department of Health (www.dh.gov.uk)
  A major resource for current developments, giving guidance and consultative documents.
• Health and Safety Executive (www.hse.gov.uk)
  Advice to individuals and employers about health and safety and the law.
• HM Revenue and Customs (www.hmrc.gov.uk)
  This is an excellent resource for all the heavy business of payroll and related issues like sick pay and maternity pay. It is possible to download tax tables and other useful tools.
• Yourable.com (www.youreable.com)
  This web site offers information, products and services for disabled people.
• The British Council of Disabled People (www.disabilityinformation.com)
  This organisation promotes personal assistance to enable independent living.
• Crossroads carers' web site (www.crossroads.org.uk)
  This is a charitable resource with information to support carers.
• Advisory, Conciliation and Arbitration Service (ACAS) (www.acas.org.uk)
  This organisation can assist with recruitment and employment issues.
• New Employer’s Help Line: general information and advice 0845 6070143
• Employer's Help Line: payroll and National Insurance advice 0845 7143143
• Tax Credits Help Line: credits for employees and pensioners 0845 3003900

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