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How this website uses cookies

A cookie is a small text file placed on your computer, in this case by the Medway Council website, www.medway.gov.uk.

The law relating to cookies has recently changed. The Information Commissioner's Office has issued guidance on the changes and Medway Council is in the process of updating its Cookie Policy to reflect the changes.

We are currently investigating the use of cookies not only on our own websites but also that of third party sites and products that we utilise. To the best of our knowledge cookies are only used on our websites to enhance the user experience, to enable specific features to function and to enable us to gather statistics about the way users navigate our websites to inform development.

The table below explains some of the cookies we use and why.

Cookie  Name   Purpose  More information  
Google Analytics
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

View an overview of privacy at Google

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Font resizer Simple-Fontresizer This cookie holds the font size setting selected for the life of the session - so if you close the browser the font-size is reset and there is no trace of the cookie.  

We have begun the process of collating information about the cookies we use. When we have completed our research we'll be able to make users aware of their use and offer choice as to accept our terms or not. If you would like any further information about cookies and what we're doing to comply with the 2011 legislation please email webeditor@medway.gov.uk.

In the meantime, most web browsers allow you to control the use of cookies on your computer and to delete any cookies already installed. You can find out through the following external link how to manage your cookies.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.

Personal data

Medway Council values your right to personal privacy and is committed to protecting your privacy online. The council, at all times, endeavours to be open about why it collects, holds and uses any personal information or data submitted via its website by which you can be identified (ie name, address, email) in accordance with the provisions of the Data Protection Act 1998. This ensures that the information is collected fairly and lawfully, is accurate, adequate, up to date and not held any longer than necessary.

It will not be used by the council for any other reason other than for the original purpose for which it is being collected, for example, in regards to an online query or transactional service or in order to improve our services. The council will not sell, trade or rent your information to other third parties. The council may pass their details on to third party service providers who are contracted to Medway Council in the course of dealing with their request. These third parties are obliged to keep their details securely, will use them only to fulfil the request and will dispose of the details when the request is complete.

If you are a user with general public and anonymous access, the Medway Council website does not store or capture (unless otherwise stated) personal information but merely logs your IP address that is automatically recognised by the web server.

Security

It must be noted that sending an email or submitting information online cannot be made totally secure and, despite the council using all reasonable endeavours to protect personal data and/or information, the council cannot warrant any degree of security.

Securing your data

All web systems used by the council which require the transfer of sensitive personal data such as payment card details have been placed in a secure environment.

Our security arrangements offer a minimum of 128bit SSL encryption and you can check that the site is secure by checking that there is an 'https://' in the address bar. 

This privacy statement only covers the Medway Council website at www.medway.gov.uk. This statement does not cover links within this site to other websites.

 

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